Job Title: Field Service Technician I-II FLSA Status: Non-Exempt Department: Services Group: Regular Full Time Location: Anywhere in the west of US (Will report to Odessa, TX)
About Cooper Machinery Services:
Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.
Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.
General Field Service Mechanic Summary:
The Field Service Technician II will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required
Essential Duties and Responsibilities:
Under the supervision of the supervisor or Manager, will provide technical and mechanical services to external customers in settings such as workshops, compressor stations, process plants, etc. The incumbent is also responsible for the following:
Planning and execution of site installation activities for Reciprocating Compression equipment.
Investigate and resolve customer reports of technical problems with equipment.
Eliminate future operational or service difficulties by performing preventative maintenance as requested by the customer.
Through accepted standard troubleshooting processes, diagnose and correct engine problems and / or compressor problems.
Perform testing of equipment in the field.
Perform minor repairs, major repairs or corrective maintenance on customer equipment including reciprocating engines and compressors.
Complete daily safety checks and report safety concerns.
Monitor key and critical operating variables and other process data to ensure that the engine and compressor units are operating within design parameters.
On-site, attend operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
Participate in construction activities to ensure process designs are used for operational and safety, identifying improvements in unit operations based on actual field experience.
Learn, share, and implement best practices with extended Reciprocating Compression Engineering, Sales, and Operations team members
Establish working relationships with key customer contacts including operators, engineering and maintenance personnel to proactively cultivate the customer relationship and manager long term and short term issues.
Participate in safety and environmental reviews. Incumbent will be a key participant in process hazard reviews.
Perform trouble-shooting / problem solving assistance to customers in correcting or repairing the customers’ equipment.
Support turn-around activities for customers including identification / justification, procedure writing, reviews, equipment inspection, etc.
Travel 200-300 days per year anywhere from 2-14 weeks at a time.
Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.
Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40 -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.
Qualifications:
Minimum of 1 year of experience in Reciprocating Compression
Meets all sublevel (FS Technician I) requirements
Must have the following attributes:
Safety focused, Service-oriented, Business focused, A self-starter
Dependable with ability to multiple-task successfully
Mature, with the ability to take direction and thick on the fly based on the type of work and needs of the customer / business
Well-developed administrative and organizational skills,
Results oriented with a sense of urgency
Good verbal and written communication skills and above average interpersonal skills are required
Clear, concise, and accurate service reporting is required
Education - Complete training for the following:
Associates Degree with a technical concentration (Bachelor’s Degree preferred) or equivalent work experience (minimum)
Formal training in a technical certificate program
Technical training in the oil and gas industry or associated industry
Master the Core competencies
Basic tools
Basic Engine & Compressor Theory
Basic Product Knowledge
Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar
Basic Shop Math Skills
Basic Computer skills – Word & Excel
Equipment Documentation e.g., drawings…etc.
Basic leadership skills
Engine Balancing
Web Deflection/Alignment
Service bulletins
Detailed Product Knowledge
Summary: Join our dynamic and innovative team at Cooper Machinery Services where we value our employees by offering competitive benefits and a supportive work environment. Benefits/Health and Wellness:
All benefits effective on first day of employment
Comprehensive health, dental, and vision insurance
Employee Assistance Program (EAP) for mental health support
Tuition Reimbursement up to lifetime maximum of $50,000
401(k) match up to 5%. Employees are 100% vested in the 401(K) on Day 1.
Company Paid Basic Life, Basic Accidental Death & Dismemberment, Short Term and Long-Term disability.
Maternity and Parental leave benefits
Arc Fertility Benefits
Wellness Programs
Onsite Fitness Gym at the Houston, TX headquarters
Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.
