Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
What you'll Do
Responsible for leading a team of senior analysts and analysts tasked with managing and optimizing billing systems and processes for the Americold business. Will have direct responsibility for managing the billing analysis team. The role is expected to work with cross-functional teams to meet internal and external customer needs while ensuring alignment with company billing policies.
Team Management: Lead a team of billing analysts, providing training, mentorship, and thought leadership
Process Optimization: Drive adherence to global best practices to enhance billing processes
Quality Assurance: Review team outputs to ensure they meet quality and accuracy standards
Cross-Functional Collaboration: Work with IT, Business Development, Finance, Accounting, and Operations to improve billing processes and identify enhancement opportunities
Knowledge Development: Manage and expand the knowledge base of billing systems to support efficient billing practices
Issue Resolution: Act as a liaison for integrated systems, addressing issues and driving necessary enhancements
Financial Reporting: Develop and manage reporting to ensure successful and accurate billing, leveraging metrics to assess and improve revenue growth
Continuous Improvement: Promote a culture of urgency and continuous improvement in billing accuracy and efficiency
What Experience and Education You Need
Bachelor's degree in Accounting, Economics, Finance, Mathematics, or Business Administration
5-7 years of relevant work experience, with 3-4 years in a managerial role preferred
Strong expertise in Microsoft Excel; experience with Oracle, Salesforce, or other CRM tools preferred
Experience in Supply Chain, Warehousing, Distribution, or Operations industries
Strong analytical skills, including investigative/audit abilities, with experience in handling complex proposals and financial underwriting a plus
What Could Set You Apart
Strong communication skills, presenting a professional image in person, written, and verbally across all organizational levels and external stakeholders
Highly organized with the ability to prioritize and manage requests from multiple managers in a corporate environment
Team-oriented, flexible, and proactive with a strong customer service focus
Demonstrates high integrity, confidentiality, and willingness to travel up to 15% to various sites or customer locations
Physical Requirements
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane for business
May require visits to warehouse operations in temperatures at or below freezing
May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds
Requires the use of various electronic tools
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.
What We Offer:
Our associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
