As one of the nation's largest electric utility companies with a focus on sustainable energy, FirstEnergy knows that it takes a workforce of highly trained, dedicated, and motivated individuals to generate and deliver safe and reliable power. Our Information Technology (IT) professionals are at the heart of this workforce, playing a key role in helping our business units achieve business goals in the generation, transmission and distribution of electricity. As a result, FirstEnergy invests in the success of its people through continuous development opportunities to develop and refine skills support career advancement. FirstEnergy is proud to develop new experiences for both employees and customers and is committed to developing a diverse workforce, reflective of the communities we serve, by recruiting and retaining talented employees from a variety of backgrounds
FirstEnergy's in-house, centralized IT organization creates and maintains software solutions, and operates FirstEnergy data centers, service desks and voice/data networks. As an IT Professional at FirstEnergy, you will be given a wide range of opportunities to collaborate with people across the company and will be exposed to an exciting and cutting-edge technology stack. You will also be exposed to Agile ways of working in an environment that embraces diversity of thought, where you will be encouraged to innovate and explore new ideas.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.
Summary
The FirstEnergy Analytic Services team supports the hardware and software used for business analytics at FirstEnergy. The team works with FirstEnergy employees to understand their business processes and then guides the use of technology to support them.
An IT Application Configuration Analyst on the Analytic Services team is responsible for working with business units and IT to deliver and maintain applications that enable business transformation. The IT Application Configuration Analyst focuses on technical solutions and applications, understanding business processes and translating them into work projects in the form of analytics and dashboards. They will participate in the production support and enhancement lifecycle of FirstEnergy's analytic systems.
What You Will Need to be Qualified:
You have a Bachelor of Science degree in Computer Science, Information Systems Management, or related technical discipline with 7 years related experience. In lieu of a Degree, 9 years of related experience required.
Related experience should include configuring or administering systems to function per business requirements.
Understand and promote use of tools and applications supported by the Analytics Team.
In-Depth knowledge of the Azure data warehousing solution.
Work with Business developers to promote Power BI Governance and self-service analytics across FirstEnergy.
Plan and facilitate the Power BI user group monthly meetings.
Manage projects related to applications and hardware supported by the Analytics team.
Manage work assignments given to internal and external developers to ensure timely completion of deliverables.
Assist in managing reporting environments to adhere to IT Sarbanes-Oxley (SOx) Controls and CIP regulations.
Excellent analytical skills and ability to think creatively.
Knowledge of project management concepts and tools.
Experience facilitating meetings in support of projects.
Demonstrated strong interpersonal, verbal and written communications, and presentation skills.
Managed multiple stages of projects including, but not limited to, initiating a business case or project charter, creating work plans and resources plans, identifying risks, defining, and implementing change management, managing costs.
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
