Candidates currently living within a commutable distance of Madison, WI are encouraged to apply
Responsibilities include, but are not limited to, the following:
Assists Client Service Managers (CSMs) with managing various aspects of quote, proposal and RFI development
Manages various aspects of quote, proposal and RFI development for assigned transactional clients; adhering to agreed-upon BU-specific and enterprise-wide proposal and pricing processes (i.e. collating data, following-up with other departments, etc)
Establishes clear timelines to meet client requirements and anticipates obstacles and provides solutions
Develops appropriate knowledge of the technical and regulatory environments
Assists in identifying and resolving issues around client inquiry requirements and Eurofins capabilities
Reviews RFP/quote requests to ensure initial understanding of client requirements
Works with Operations, Finance, Account Executives and others to compile proposal text and/or price response
Ensures timely and consistent delivery of assigned proposals to clients
Performs data entry into SFDC, CMS, and other databases, as appropriate (e.g. updates, proposal number requests and generating both regularly scheduled and impromptu reports)
Contact clients with standard inquiries (i.e. clarifying baseline RFP/quote information, proposal delivery logistics, etc)
Contributes to assigned process improvement projects and supports implementation when needed
The ideal candidate would possess:
2-4 years of direct CRO/pharma or other business-related experience preferred
Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact
Experience in a scientific or logistics environment is a plus
Proven ability to work on multiple deadlines simultaneously
Knowledge of other software applications (i.e. SFDC, NIMS) preferred
Basic minimum qualifications:
Bachelor's degree in a scientific, business or related field (or equivalent work experience)
Flexibility to participate in meetings across various time zones outside core working hours
Occasionally working extended hours in order to adhere to client deliverable timelines
Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)
Demonstrated ability to plan, multi-task and prioritize
Demonstrated teamwork, communication, and organizational skills
Proven ability to work independently
Strong analytical skills
Ability to communicate appropriately and effectively with internal and external clients
Positive attitude and sense of urgency
Thick skinned and able to take and give difficult news
Able to accept responsibility for company errors
Authorization to work in the United States indefinitely without restriction or sponsorship
Who we are:
Eurofins is the world leader in the food, bio/pharmaceutical product testing. It is also number one in the field of environmental laboratory services and one of the global market leaders in agro science, genomics, discovery pharmacology, and central laboratory services. With over $2 billion in annual revenues and 25,000 employees across 250 sites in 39 countries, Eurofins is a leading international group of laboratories providing an unparalleled range of testing and support services to the pharmaceutical, biopharmaceutical, food, environmental, and consumer products industries and to governments.
What we offer:
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.
To learn more about Eurofins, please explore our website www.eurofinsus.com
Eurofins is a M/F, Diabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
