The Quality Supervisor supports a work environment that is focused on quality, productivity, and teamwork. Works together with other departments and employees to optimize processes and procedures.
Duties and Responsibilities
Supervise the Quality Department
Work to prevent re-occurring production problems.
Work toward reducing internal scrap to less than the management defined goal by weight of monthly raw material usage.
Work toward reducing customer returns.
Suggest ideas for product and process improvement.
Coach and encourage employees at every opportunity.
Improve proficiency and decision-making abilities of Manufacturing Engineering and Quality Staff.
Assist with; Failure Modes and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP) and internal scheduled audits.
Manage the quality team to ensure daily accountabilities are met and develop and maintain the training program and records of assigned team.
Knowledge, Skills, and Abilities
Knowledge of Quality requirements.
Working knowledge of ISO processes
Advanced Microsoft Word, Access, and Excel skills.
Working knowledge of applying statistical process control.
Demonstrated experience in successfully implementing quality programs in manufacturing.
Good communication and interpersonal abilities
Education and Experience
Bachelor's degree preferred, in related field and/or 3-5 years' experience in a quality role.
Experience in manufacturing, preferably plastics
Quality Engineer Certification a plus
Working Conditions
Plant floor and office environments; able to work in hot humid environment for extended periods of time as well as around loud noises may be required.
Physical Requirements
Need to be able to stand, walk, and sit for prolonged periods of time throughout the day within a manufacturing floor and office environment; occasionally lifting of parts weighing up to 50 pounds alone and parts more than 50 pounds with assistance; must be able to operate power tools and equipment.
