Job Description:

RESPONSIBILITIES:

Kforce has a client in Fort Worth, TX that is looking for a Travel Customer Service Agent on a temp to perm basis.

Duties include:

• Answer incoming inquiries via email and phone


• Travel Customer Service Agent will assist with incoming inquires in timely manner


• Communicate daily with travel partners and agents to assist with any questions or concerns they have


• Provide high level customer service

REQUIREMENTS:

• 3+ years of experience in customer service


• Excellent communication skills


• Ability to prioritize and handle inquires in timely manner


• Experience in hospitality and travel industry a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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