Under the direction of the manager, the incumbent serves as a medical interpreter for patients and staff and supports the operations of the department, in the consecutive, simultaneous, and sight translation modes. Relays medical information between speakers of two different languages in compliance with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent, passing performance of competencies listed in the MMIA Standards of Practice, and the Code of Ethics. Also assists department with on-the-job training and mentoring of interpreter internships.



Qualifications

Associate's or Bachelor's degree in any area related to science or human services.


Minimum 3-5 years of experience in a healthcare setting as a medical interpreter.


Fluency in English and one or more foreign languages. Demonstrated oral and written skills.


Minimum of Advanced Mid proficiency level according to ACTFL -http://www.actfl.org/files/public/Guidelinesspeak.pdf.


Ability to accurately translate into/from working language(s). Strong knowledge of medical vocabulary.


Completion of Medical Interpreter training (minimum of 40 hours college-level interpreting training preferred)


Demonstrated customer service skills; Ability to work with diverse cultural/socio-economic backgrounds; Strong organizational and time management skills; Computer proficiency.



EEO Statement

Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.