The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a A/V Executive IT Support in Atlanta, GA.


Role Description


Role Overview:
We are currently seeking a highly motivated Audio-Visual Technician responsible for providing Audio Visual & Video Conferencing support, as well as maintaining AV & VC systems .


Primary Duties:
• Able to dedicate 15 - 25 hours working with the AV team and IT skills working on the help desk support team.
• Assist with setup and operation of AV and VC systems for conferences, meetings, and events.
• Provide support for all applicable VC services.
• Perform daily VC room checks to ensure all AV and VC systems are operational.
• Complete Preventative Maintenance visits to ensure all conference rooms and systems are operating optimally.
• Provide operational support for meetings as required.
• Instruct end users on the basic operation of A/V equipment.
• Offer professional, effective AV support to various levels of management.
• Handle requests for AV support following agreed procedures.
• Identify, troubleshoot, and resolve technical issues with AV/VC equipment and video networks.
• Set up, operate, and maintain AV equipment for live events, including microphones, video cameras, projection systems, video controllers, and sound mixing equipment.
• Troubleshoot system issues to determine and find resolutions or appropriate usage.


Skills & Requirements


Top Requirements:
• 3+ years of proven experience in repair, maintenance, and troubleshooting of AV and VC equipment, including digital projectors and systems.
• Provide technical support and proficiently operate and Video Conferencing, Video Walls, Digital Signage, Crestron, Cisco DX-80, Cisco Room Navigator, Cisco Spark boards, Cisco Webex, Teams integration with VC endpoints, control systems, VC codecs (soft/hard), displays, cameras, and microphones.
• Experienced in executive support and comfortable working with C-Suite executives.
• Experienced with Microsoft Teams and Cisco Webex.
• Possessing strong communication
• Need Technical Writing skills
• Minimum proficiency in IT and network configuration.
• Ability to read and follow AV system signal flow diagrams.
• Proficient in removing and installing audio visual equipment and video conference codecs for repairs.
• Discretion and good judgment regarding sensitive or confidential information..


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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#1167679 - Ken Remy