The Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service.
Job Description
Key Job Functions
Maintain Pleasant personality and demeanor throughout the function
Provide food service for banquet events in accordance with Hotel & Banquet standards
Setup action stations, Cook (ie: simmer, brown, sauté, Serve patrons at action stations in accordance with head chef plate presentation and garnishes
Setup banquet buffet displays both hot, and cold in allotted time
Maintain food levels at those displays
Engage guest(s) at banquets events in order to determine food allergies, preferences, and dietary needs. Report those needs and preferences to the proper Banquet captain(s)
Proper coffee brewing and tea brewing techniques are expected of all banquet staff
Server must be familiar with seating positions for plated events as well as proper serving techniques for proper food placement at guest tables during that synchronized service
Completes all daily side duties, post function clean up, organization, and deep cleaning of affected work areas
Report to all necessary pre shift, and post shift meetings with banquet leadership
Report to banquet leadership for inspection of completed work responsibilities before leaving the hotel property
Store all banquet & hotel equipment used in an orderly and clean fashion in accordance with banquet captain, banquet assistant manager, banquet manager, and banquet director's instruction
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Balance team and individual responsibilities
Exhibit objectivity and openness to others' views
Able to build morale and group commitments to goals and objectives
Support everyone's efforts to succeed.
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Deliver Passionate & Engaging Service to our Guests
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model:
Greet or welcome everyone, warmly with a smile
Use eye and ear contact and guest's name
Establish/anticipate needs
Solve and own all requests/complaints
Thank everyone
Additional Job Information/Anticipated
Pay Range
Pay Range $16.00-$16.50/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the
Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
