Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.
Job Summary
A Field / Technical Sales Representative is responsible for selling a wide range of products for Nordson EFD, throughout the designated region of PA, NJ, NY, DE, MD, VA, WV with specific focus on Top Customers and increasing our percentage of Top Products in the region. A portion of the candidate's time will be spent attending to various customer segments, within various markets, but specifically on our top focus market segments (Automotive, Life Sciences, Electronics, and Animal Health) through various sales methodologies. This position will be based out of a Field/Home office, ideally located near the center of the territory.
Essential Job Duties and Responsibilities
Disproportionately servicing Nordson EFD Top Customers
Increase share of Nordson EFD Top Products sold in the territory
Increase share of Nordson EFD equipment sold in Focus Target Markets (Automotive, Life Sciences, Electronics, Animal Health)
Owns the region, understanding the construct and nuances of the region and developing action plans and strategies to grow that region beyond expected economic growth
Responds to technical and commercial inquiries from customers and prospects in a prompt manner, addressing any customer troubleshooting or training assistance, requests for quotations, equipment recommendations and demonstrations
Proactively contacts customers in the sales region, supporting past supply of Nordson EFD product and developing new opportunities within each customer location
Reports on the region, including monthly forecasts, activities, key actions, key accounts and annual sales plans and key initiatives
Utilizes all available sales tools, including CRM / C4C, sales presentations, demo equipment, Road Shows and Trade Shows.
Works with diverse groups to ensure customer satisfaction, including Customer Service (CSG), Tech Services, Shipping/Logistics, Engineering, and more
Works with Marketing to support lead generation, product growth, product strategies and pricing, trade shows, and more, including MarComm and Product Line Managers (PLM)
Travels throughout assigned territory to meet with regular and prospective customers, focused on becoming each customer's manufacturing partner and fluid dispense expert
Provides training assistance for new salespeople or new sales training manuals/protocol
Understands all Nordson entities, their key products, and their key sales offerings. Works to ensure Nordson is successful, no matter how the sales credit is applied
Other duties as assigned
Education and Experience Requirements
Bachelor's Degree with superior sales skills
At least 5 years of previous sales experience,
In lieu of degree, equivalent experience & education may be considered
B2B Sales experience preferred
Enjoy building relationships and connecting with others
Enjoys travel
Proficient in all Microsoft Office applications
Skills and Abilities
Comfortable with customer face to face interaction
Electrical and Mechanical technical aptitude
Strong technical and selling skills
Goal orientated self starter
Working Conditions and Physical Demands
Office or Manufacturing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Required
Estimated 50%
Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.
