Make your mark on Walmart and come build the next retail disruptor in global online eCommerce. Walmart is redefining the future of shopping through innovation and technology and influencing how over 150M US Households shop each year. Walmart Marketplace is a platform that allows trusted 3rd Party Sellers and Brands to leverage the scale of Walmart to sell top-quality products through best-in-class service to Walmart Customers.
Marketplace (https://marketplace.walmart.com/) is one of the fastest growing segments within the US eCommerce business and is a strategic investment priority for Walmart. The Marketplace Analytics team is scaling rapidly to help grow the business through data driven insights. The team provides consultation end-to-end across all eCommerce functions including Marketing, Site/App, Assortment, Seller Performance, Operations, Inventory/Logistics, Product, and Engineering. This is a unique opportunity to be part of a high-growth Fortune 1 Analytics team that has a holistic view over every aspect of eCommerce.
ROLE:
As the Manager, Marketplace Analytics - Product Analytics, you will lead world-class analytics to evaluate the effectiveness and efficiency of the Marketplace platform. Your focus will be to support the Product team as they prioritize and build capabilities and tools to allow Sellers to both sell and ship products to Customers.
You will be responsible for building out a holistic view of performance as well as a detailed analytics roadmap across the entire Product Lifecycle by leveraging state of the art analytics tools (i.e. SQL/Hive/Hadoop/Cloud, Mixpanel, Quantum Metrics, Tableau/ThoughtSpot/Looker, etc.). Key projects include supporting Product Discovery, providing business impact Sizing, assessing the performance of Product Features, and understanding Seller Behavior through Clickstream Analytics. This role is highly visible since you must work cross functionally with Product, Engineering, Business, and Operations. Given the size and scale of Walmart and the advanced capabilities being built by Product for Marketplace this position will have a significant impact.
RESPONSIBILITIES
Serve as thought leader and trusted advisor to Product leadership and the larger product management team by collaborating with them through the entire product lifecycle from discovery, A/B testing, to post launch insights and learnings.
Demonstrate proactive, solution-oriented leadership -- you are always looking ahead to what's coming next, you solve problems within and outside of your core area, and you are comfortable actively influencing leaders to ensure your team drives key decisions and priorities.
Proactively identify product opportunities within and beyond product ownerships areas through a hypothesis driven culture and data driven deep dives
Responsible for organizing and assembling the resources, technology, and processes to support the Product Analytics needs ofthe Marketplace Product teams
Have an intimate understanding of various data sources and how to organize and utilize them to deliver critical insights to the broader organization.
Partner with Product Managers and Engineering teams to accurately track and analyze existing and new product initiatives.
Leverage clickstream data to identify opportunities for improving customer experience and influence product roadmaps. Perform conversion analysis, funnel analysis, impact sizing to influence decision-making.
Create effective reporting and dashboards by applying expertise in data visualization tools such as Mixpanel, Quantum Metric, Looker/Tableau, and Splunk to monitor product performance.
Define and monitor KPIs to measure product performance and monitoring product health.
Define the product engagement data capture strategy and collaborate with Engineering to ensure the accuracy of the data.
Use statistical power analysis and hypothesis testing to shape and drive the analytics strategy for the Product Management team
Design A/B tests to test and quantify the impact of new product features and drive A/B testing as an ongoing discipline to constantly improve product features and provide better experiences for customers across all platforms (e.g., Desktop, Mobile, etc.)
MINIMUM QUALIFICATIONS:
BA/BS in Business, Engineering, Mathematics, Statistics or related field (or equivalent experience)
6-8+ years of experience in data analysis or an analytical capacity
3+ years of experience in Product Analytics, Product Operations Analytics, Data Science, Digital Analytics, or eCommerce Analytics
2+ years of experience working with cross functional teams and influencing Product, Engineering, Business, and Operations.
Proficient SQL programming skills with an understanding of database capabilities and experience of integrating, structuring, and analyzing large amounts of data from diverse sources.
Experience leveraging big data technologies (Hive/Hadoop) and modern data visualization tools (Tableau, ThoughtSpot, Looker) to blend data from multiple sources to help answer multi-dimensional business questions
Experience with supporting 0 to 1 product launches, including but not limited to defining product success KPIs, data requirements, defining metrics, data validation, building analytical dashboards and deep-dive data analysis to drive product success.
Expert level understanding of Microsoft Office suite especially Excel and PowerPoint
Strong analytical and quantitative skills and ability to synthesize findings into tangible actions that help drive business outcomes
Strong organizational skills, a strong sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter.
You can communicate technical material to a range of audiences and to 'tell a story' that provides insight into the business
You embrace tackling complex problems with a high degree of ambiguity.
Travel 10-20% of the time mainly to San Bruno/Sunnyvale, CA or Seattle to collaborate with team members and stakeholders
PREFERRED QUALIFICATIONS:
MBA or Master's Degree in Mathematics, Engineering, Statistics or a related technical field
Background in Digital Product Analytics, Retail, and/or eCommerce and ideally experience with 'two-sided' businesses (Buyer & Seller) like a Marketplace (eBay), Rideshare (Uber), other 'sharing' business models (AirBnB, Task Rabbit, etc.)
Experience with A/B and Multivariate test design and implementation and Regression modelling
Retail and/or eCommerce industry experience in a heavily data-driven environment preferred
Working knowledge of Digital Product Analytics methodologies. Preference will be given to candidates with experience in both B2B and B2C digital products
Experience using an enterprise-level product analytics platforms (e.g. Mixpanel, Quantum Metric, Splunk, etc.)
You have a passion for working in a fast-paced agile environment
Live our Values
Culture Champion• Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage• Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers results while putting the customer first and applying an
omni merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.Focus on our Associates Diversity, Equity & Inclusion
• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work. Talent Management
• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bellevue, Washington US-11075:The annual salary range for this position is $96,000.00-$186,000.00 Sunnyvale, California US-08479:The annual salary range for this position is $104,000.00-$202,000.00
Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Business, Finance, Accounting, Statistics, or related field and 2 years' experience in data analytics or related field OR 4 years' experience in data analytics or related field.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Certificate in business analytics, data mining, or statistical analysis
Masters: Business Administration, Masters: Information Systems, Masters: Statistics
Primary Location...
640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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