Salary commensurate with experience and qualifications
About SMU
SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.
SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Transfer Application Coordinator plays a crucial role in the Admissions Operations team, overseeing the processing of transfer applications and associated materials using the Slate CRM system. This position works collaboratively with the Student Records team to ensure timely and accurate processing of transfer credit evaluations, contributing to the efficient evaluation and matriculation processing for incoming transfer students.
Essential Functions:
Application Processing: Oversee and manage the processing of all transfer applications, including reviewing and updating application materials in the Slate CRM system.
Collaboration with Student Records: Work closely with the Student Records team to ensure that transfer credit evaluations are completed in a timely manner and that all academic records are accurately updated in the system.
Communication: Serve as a point of contact for transfer applicants and internal stakeholders, providing updates on application status and addressing questions related to the transfer process.
Data Integrity and Reporting: Ensure the accuracy and integrity of data entered into the system, and assist in generating reports on transfer application status and processing timelines.
Monitor Data Update Request: Review and Process Term Updates and Application Withdrawals, Facilitate Admission Revocation Process with Enrollment Services Departments, Perform Record Consolidation to Resolve Duplicates, Fulfill Opt-Out Request Lists from Various Sources/Vendors, Facilitate Loading of Prospect Records Through Slate CRM.
Documentation: Maintain documentation for processes this position is responsible for to ensure consistency, accountability, and transparency in how tasks are performed, and use for training new staff and auditing workflows.
Back-Up Operations Staff: Serve as back-up for other Admission coordinators on the Operations team.
Perform other tasks as assigned
Qualifications
Education and Experience:
A Bachelor's is required for this position.
A minimum of two (2) years of experience is required.
Previous experience in a higher education setting, specifically in an admission office, is strongly preferred. Previous experience providing training and/or guidance to a variety of constituencies is a plus.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must have strong attention to detail and be able to effectively prioritize and achieve deadlines on multiple projects. Must be a self-starter with the ability to work independently with minimal supervision as well as collaboratively within a team environment.
Software skills: Proficiency with Microsoft Office Suite (MS Word and Excel) necessary. Previous experience with student administrative systems (PeopleSoft, Slate, or related) strongly desired. Knowledge and previous experience with Slate CRM is a plus.
Physical and Environmental Demands:
Sit for long periods of time
Handle Objects (dexterity)
Deadline to Apply:
Open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.
Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
