Job Description:
Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.
Under the direct supervision of the Training Manager, and overall supervision of the Assistant Vice President for Adult Education & Workforce Development, assists in recruitment, assessment, career advising, retention support, referrals, job development, job placement and post-employment follow-up in order to meet contracted program enrollment, placement and retention goals for grant-funded non-credit
Clean Energy Workforce Training Program. Provides case management services to participants enrolled into programs; and maintains accurate attendance and other records required by funding agencies. This is a grant-funded position which could be renewed based on continued grant funding.
Responsible for meeting or exceeding job placement goals as established by the grant funder.
Responsible for recruitment, assessment, interviewing, evaluation and determining job readiness of participants.
Works with participants to develop a career plan in the fields of solar tech, green construction & management, energy efficiency, electric vehicle (EV) charging solutions, and/or related fields with pathways to future advancement.
Provides group instruction and individual advising on career exploration, career planning, resume development, job search, job interview skills, and employability skills.
Assists participants with job search and job applications to find suitable employment.
Stays current on available jobs in the industry, vacancies at employer partners, and employer partner expectations.
Advises participants as necessary to resolve issues which may be barriers to course completion and employment.
Maintains constant contact with participants to support their growth.
Assists participants in writing resumes, cover letters, and developing career readiness portfolio.
Collaborates with instructors, other job placement/career development counselors, and program managers and directors as part of a creative team, finding opportunities for further development and continuous improvement of programs.
Works with area employers in the recruitment, training and placement of participants.
Aligns program recruitment, retention and placement efforts with other workforce development and transition to college initiatives of the Division of Business and Community Services.
Maintains accurate attendance records.
Maintains a file for each participant that includes documentation of employment status at time of enrollment, the required registration forms, a record of training services provided, case management notes, placement outcomes, and documentation for new employment and wage gain.
Maintains a database of participant demographic, progression, and employment information as required for status reporting.
Provides all data required to complete reports to the grant funder.
Performs other related duties as assigned.
REQUIRED:
- Bachelor's degree in Counseling, Education, Communications, Human Resources, or closely related field, or an equivalent combination of education, training, and experience;
- Minimum three (3) years of experience and/or training involving career counseling, recruitment, or counseling;
- Demonstrated outcomes in program recruitment, case management, and job placement for job seekers in Greater Springfield & Holyoke;
- Excellent interpersonal skills; proficiency Microsoft Word and Excel, as well as Google applications;
- Strong verbal and written communication skills;
- Experienced team player with the ability to also work independently; knowledge of the basic work skills required by employers;
- Understanding of the barriers faced by low income populations, immigrants and refugees, and adult language learners
- Ability to work effectively with a diverse faculty, staff, and student body;
- Ability to deliver services and instruction in online, hybrid, and in-person formats.
EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.
PREFERRED:
- Familiarity with employers and workforce development agencies in Greater Springfield and Holyoke, MA region;
- Knowledge and experience of the Clean Energy employment sector;
- Experience working with adults (ages 21+) in a workforce training program;
- Bi-lingual Spanish;
- Knowledge of Occupational Safety & Health Administration (OSHA) Standards.
Full Time, MCCC Unit position
Salary: Grade 4;
Salary Range: $60,730 - $68,762/year; Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits.
Funding Source:
Massachusetts Clean Energy Center Grant
(Funded through June, 2026. Possible renewal based on availability of grant funds.)
Hours: 37.5 hrs. /week
- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
- Pre-Employment Background check, including Criminal History will be conducted for all positions.
Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
