With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.
The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!
Our Team
Comprehensive and sensitive health care as unique as you: That's what you'll find at Cooley Dickinson Medical Group OBGYN & Midwifery, no matter your stage of life or state of health. We're dedicated to moving health care forward in the Pioneer Valley with a full range of services, including pregnancy, childbirth and midwifery services as well as comprehensive gynecology care and breast health services.
Our programs and services include:
Adolescent GYN Health/First GYN exam
Childbirth Center
Care for trans men, genderqueer and gender-nonconforming individuals
Contraceptive Management (birth control)
Fertility counseling and treatment, intrauterine insemination, reproductive health
Gynecology
Mammography
Menopause Care
Midwifery Services
Minimally Invasive Surgery
Obstetrics (pregnancy care)
Osteoporosis Care (bone health)
Pelvic Floor disorders
Reproductive Endocrinology
STI/sexually transmitted infections
Urinary Incontinence (loss of bladder control)
Vaginal/Vulvar diseases and disorders
The Opportunity
We are seeking a full-time 40-hour Practice Lead/Supervisor to support our Northampton (22 Atwood Drive & 10 Dennison Place) and Amherst (170 University Drive) offices to oversee the operations of the practices and supervise our team of Nurses, Medical Assistants, Ultrasound Techs, and front desk staff. This position is onsite Monday through Friday from 8:30am- 5:00pm. We are flexible with the location scheduled between the two offices! Our team consists of approximately 25 staff members both clinical and non-clinical that this team member would be supervising.
Responsibilities
Provides assistance to the office staff to ensure the practice runs smoothly for both physicians and patients.
Manages personnel related activities, including scheduled hours, attendance, time off requests, payroll, leaves of absences, discipline and discharge documentation, evaluations, and overtime.
Supervises the daily operation of the office including helping staff establish deadlines for work assignment and completion, and monitoring work status and progress.
Provides day-to-day facility and administrative management and oversight for the site, monitoring the physical environment and calling in appropriate resources to address problems with telephones, lighting, electrical, telephone and other facility systems.
Manages expenses, maintains an internal purchase order system
Ensures proper bookings, updating and revising clinicians' schedules, and monitoring session utilization.
Performs other duties as assigned by Practice Manager and must be willing to take on additional responsibilities and provide assistance in all areas needed.
Qualifications
Qualifications
When hiring, we take a people-first approach. The ideal candidate is someone who wants longevity in their career and to be part of our team to serve the patients of our community. We look for candidates with a passion for patient care and strong leadership skills to manage our team members and day to day operations.
Graduation from accredited high school and at least two-years college
Bachelor's degree in health or business administration preferred
A minimum of 3-5 years' experience in a physician practice setting, supervisory experience preferred
EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
