Reports To: Area Sales Manager or Territory Sales Manager
Travel Required: Daily travel between company location and customer establishments
Why Work at Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As the Route Relief Representative, you will assist the manager in planning and relieving assigned routes.
Function Related Activities/Key Responsibilities
Works with sales manager to plan route relief schedules in advance
Performs route relief to deliver products, equipment and supplies to existing customers
Solicits existing customers to purchase additional products
Collects payments from customers.
Maintains proper selection and inventory of products for each customer
Records and maintains sales, inventory and delivery information
Responsible for loading and maintaining truck inventory
Ensures freshness of products on shelf
Ensures customer satisfaction
Responsible for maintaining coffee brewing equipment on route
Participates in tradeshows and special events to promote the company's products and services
Responsible for route's daily bank deposits
Cleans truck and performs routine maintenance
May be requested to perform different or additional duties as assigned
Position Requirements
High school diploma or equivalent required.
One year of relevant customer sales and service experience
Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
Route sales and cold calling experience in DSD environment preferred
Must be at least 21 years of age
Valid Driver's license required; A Commercial Driver's License (CDL) may be required for certain work locations.
Acceptable driving record
DOT medical certification required
COVID vaccination required
Successful completion of pre-employment physical
What we're looking for
Strong communication and organizational skills
Self-starter
Team oriented
Competencies
The Community Coffee Competencies establish the basis on which the Company delivers value, seizes opportunities, and grows. Key Competencies for success in this role include:
Interpersonal Agility
Takes Action
Collaborates
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will service/sell to approximately 20-30 customers per day and is required to do the following :
regularly required to use hands to finger, handle, or feel and reach with hands and arms;
frequently required to stand, walk; climb or balance; regularly has to stoop, kneel, crouch and/or crawl;
regularly required to get in and out of a vehicle.
must be able to frequently lift 35 pounds and occasionally lift up to 40 pounds.
occasionally push or pull up to 100 pounds using a rolling pallet or similar equipment, often up or down a slight incline or ramp.
specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.
Our Values
Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right
Serve Our Communities Be Genuine, Bring Joy, Make a Difference
