Job Description:

SUMMARY

The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite.  The ideal candidate possesses the ability to work cross-functionally to provide comprehensive training to stakeholders and deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential.

The Software Trainer will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.

 KEY RESPONSIBILITIES

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives


• Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders


• Ensures training is engaging, interactive, and effective for stakeholders of all skill levels


• Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software


• Continuously update materials to reflect product changes and improvements


• Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices


• Uses expertise to proactively recommend improvements to workflows and processes


• Organizes and schedules training sessions for stakeholders


• Monitor attendance, feedback, and progress to ensure successful training outcomes


• Collaborates with internal support teams to resolve technical challenges


• Monitors CRM system performance and data accuracy


• Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture


• Develops regular and thorough status communications for senior leadership and stakeholders


• Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

OTHER DUTIES

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role.  Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

Skills / Specialized Knowledge:

• Proven ability to manage portfolios of work


• Solid understanding of project management and agile practices


• Strong interpersonal, conflict management, and communications skills


• Demonstrable experience in designing and leading successful training programs


• Proficiency in Learning Management Systems (LMS) and e-learning platforms


• Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment

Experience:

• At least 3 years’ experience in delivering software training, preferably in a SaaS environment or with property management software like Yardi


• Experience working with senior housing operators, property management teams, or similar industries is a strong plus


• Proven experience with conducting both virtual and in-person training sessions


• Familiarity with the following Yardi products/modules: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, and Document Manager


• Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry

Education:

• Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience


• Agile, Six Sigma, or PMP certification strongly preferred

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

• Flexible schedule: Monday-Thursday in office, Friday’s optional to work remote


• Competitive Base Salary + Annual Bonus


• Generous Paid Time Off and Holidays


• Employer-matching 401(k) Program + Profit Sharing Program


• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!


• Tuition Assistance Program


• Employee Stock Purchase Program – purchase shares at a 15% discount


• Comprehensive and progressive Medical/Dental/Vision options


• And much more! https://welltower.com/newsroom/careers/
  

ABOUT WELLTOWER

Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Apply Now