Plan, execute, and finalize large, complex programs according to scheduled deadlines and within budget while meeting or exceeding projected business benefits. This includes acquiring resources and coordinating the efforts of team members in order to deliver programs according to plan. The Senior Program Manager will work with project executives and design leads to define the program's scope/objectives and manage the program through all phases of Americold PMO methodology and project life cycle. The Senior Program Manager will also oversee other Program Managers on the team, providing quality checks to their workplans while serving as their resource manager. The Senior Program Manager will travel with the PM's to support key customer-facing and supplier coordination meetings.
What You'll Do:
Develops and executes program work plans and revises as appropriate to meet changing needs and requirements, while applying PMO methodologies and program standards
Plans, scripts and executes new business or new facility launches, including the workstreams of People, Systems, and Facility Readiness for large, complex facilities
Ability to utilize and manage tools like project scheduling, facility ramp-up plan, hiring/training tracker, testing scripts, and key process indicators to track progress of launch stability.
Manages program review meetings with team members to ensure work progresses as planned and as issues are identified, action plans are put in place to address in an appropriate time frame and escalate as appropriate.
Communicate progress against the plan to team members, stakeholders, steering committee, and executives. Develop updates and charts for external customers to review program progress weekly/daily as needed.
Support facility go-lives, conversions and/or retrofits as needed; ensure operational readiness to minimize downtime, productivity reductions, and accuracy issues. This includes analytics around staffing, dock door and equipment requirements. Ability to pull together solid content for each workstream to lead customers and internal operations through readiness checks and other workshops.
Travel on short notice and possibly for extended periods of times
What Experience and Education You Need :
Bachelor's Degree in Engineering, Operations, Project Management, or related field
10+ years of demonstrated Program Management experience with large, complex facility startups with refrigeration a plus
5+ years of demonstrated implementation and vendor management required; familiarity with automation vendors and differences between key OEM's and integrators
Must be able to travel at an estimated 50-75% of the time to support programs
Demonstrated an understanding of functionality on WMS layer vs. WCS/WES layer
Successful track record managing multiple high priority capital investment, customer implementations, and business strategy programs using project/program management methods and tools
Strong knowledge of Microsoft applications to include Project, Excel, Word, PowerPoint, Visio and SharePoint (and other process documentation tools)
What Could Set You Apart:
Project Management Professional (PMP) certification a plus
Ability to communicate professionally, both written and verbally with individuals at all levels of the organization, external contacts, customers and potential customers
Experience with installing, testing, and commissioning distribution automation including but not limited to AS/RS, mini-load, robotics, and shuttle systems is preferred
Ability to work in matrix managed environment
Demonstrates a results-based leadership style with strong impact and influencing skills
Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization
Strong financial acumen and business savvy
Strong analytical skills and process focused problem analysis and problem resolution
Progressive, flexible and team-oriented approach desired
Possess a proactive approach with strong customer service orientation
Demonstrates uncompromising level of integrity and code of ethics and maintain a high degree of confidentiality
Physical Requirements:
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane up for business
May require a visit facility operations in temperatures at or below freezing
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer:
Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $132,000 - $165,000 annually. Rate may vary based on work location.
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws. EOE/AA M/F/D/V DFW.
