We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

This position is responsible for overseeing the development and management of the enrollment fee collection system and related processes, development and management of enrollment fee reporting, and financial planning of enrollment fee revenues.

Education & Experience

Required:

• Bachelor's (BA/BS) Degree in Accounting or related field or equivalent experience
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defense background investigation
• Three (3) years increasingly responsible management and supervisory experience, or any combination of education and experience that provides an equivalent background.
• Accounting experience such account receivables and accounts payable, processing, maintaining records, reviewing and reconciling account discrepancies.

Preferred:
PeopleSoft or other ERP system experience

Key Responsibilities

• As a working supervisor, assist the enrollment accounting staff during periods of high workload volume in processing mail and keying payments.
• Monitor and manage daily workload volume of enrollment fee processing for US Postal mail, base mail, and internal workload on TACC, S-Drive, refunds, etc, including the use of temporary staff during high volume time periods.
• Facilitates and supervises the preparation of daily, monthly, and periodic enrollment fee reports, preparation of enrollment fee bank reconciliations, and budget analyses.
• Work closely with Accounting on month-end close and prepare enrollment fee journal entries, review account balances for appropriateness and potential revenue accruals.
• Assists in the development, maintenance and deployment of the company's enrollment fee collection system as supported by our subcontractor.
• Be the subject matter expert on how the enrollment fee collection system functions and act as the primary liaison with the Enrollment Department staff and our subcontractor. Assist the Enrollment Department and our subcontractor in resolving enrollment fee issues and system enhancements.

• Assist in the maintenance of EFT databases and allotment processing. Be the focal point for issues related to these databases and point of contact with the Government pay centers.
• Analyze and resolve various error reports and exception reports. Reporting to management on progress made in resolving these reports.
• Review and improve internal controls related to all areas of enrollment fee processing. Improve customer service to internal and external customers.
• Use all tools available when creating financial analysis and reports including Excel, nVision, and data warehouse queries.
• Leads efforts to analyze enrollment fee data and develop analytical tools to project enrollment fee revenues, enrollment fee refunds, and provides reports to senior management for use in decision making.
• Produce reporting that is timely, complete, thoughtful, understandable and accurate.
• Ensure all procedures and documentation supports departmental policies and procedures.
• Mentor, manage and develop staff, including creation of individual goals, performance assessment and compensation recommendations.
• Perform other duties as assigned.
• Regular and reliable attendance is required.

Competencies

Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues.

Technical Skills: Extensive working knowledge in G.A.A.P Accounting, F.A.R. standards, Cost Accounting Standards, and Federal contracts administration; knowledge of PeopleSoft Accounting software, strong statistical background to perform complex calculations, presentation skills, and advanced Excel knowledge

Working Conditions

Working Conditions:

• Works within a standard office environment, with minimal travel
• Extensive computer work with prolonged periods of sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage


• Generous paid time off


• 401(k) Retirement Savings Plan (with matching)


• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance


• Tuition reimbursement


• Paid volunteer time

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.