Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You'll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran's disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.
About the role
A sales specialist answers incoming calls, places outbound calls, and works to sell prospective customers vocational rehabilitation services, healthcare insurance services, and Social Security Disability Income representation services. A sales specialist address customer questions and concerns, so enthusiasm about the company and helping others is crucial. While they follow scripts, they can improvise when needed to build customer relationships and answer questions. Here are some key responsibilities:
What you"ll do
Encourage Sales: Use a prepared script to reference important aspects of the company's offerings and encourage customers to engage in services.
Adaptability: Go off-script when necessary to build relationships or address questions not covered in the script.
Customer Support: Advise prospective and current customers by answering their questions and addressing related concerns.
Data Management: Update our databases and systems with new information after each customer call and protect sensitive customer data.
Documentation: Complete forms and maintain accurate, detailed files for each customer, providing insights into the target audience.
Quality Service: Follow organizational standards to ensure exceptional service delivery.
Team Morale: Boost morale by encouraging other sales representatives and fostering a team mentality.
If you enjoy speaking with people from around the United States and can turn regular conversations into revenue, this role might be a great fit for you!
Qualifications
High School Diploma, Associate"s Degree preferred
1-2 years of sales or customer service experience
Ability to learn, retain, and apply information in a fast-paced environment
Must have friendly, customer centric personality, focused on creating a positive experience through sales, education, and relationship building techniques
A high level of initiative and drive to succeed, coupled with an ability to independently problem solve.
Excellent grammar, spelling, oral, and written professional communication skills
Ability to navigate multiple computer software programs and use a variety of resources
Must be flexible, adaptive, and responsive to change
Allsup Employment Services requires Federal background check (including fingerprinting process)
Schedule: Monday- Friday Days
Department Hours: 7am-5:30pm CST
Work Type: Remote
Compensation: Base Rate plus incentives or commission
Benefits
Health, Dental, and Vision Insurance
401(K) Matching
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off
Paid Holidays
Flexible Spending and Health Savings Account
Tuition Reimbursement
Pet Insurance
Employee Assistance Program
DISCLAIMERTasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice. Allsup is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The pay range for this role is: 15 - 17 USD per hour(Remote)
