Responsible for performing duties in a variety of areas which may include all or one of the following:
Retail - serving, prepping, cleaning, restocking, cashiering, while also demonstrating great customer service skills.
Tray Line - working on a patient tray assembly line, preparing patient meals within the specifications of the diet order and patient preferences. Utility - safely transporting patient meal food carts to and from nursing units, warewashing of dishes, pots and pans; basic housekeeping of walls, floors, windows and equipment.
Responsibilities:
Core Responsibilities and Essential Functions:
Ensures the Safety of Customers and Team Members according to Hazard Analysis Critical Control Points (HACCP) and County Health Department Guidelines: * Washes hands frequently and appropriately wears gloves. * Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks * Maintains all the work areas in a clean and organized manner; free of spills and fall hazards. * Monitors and records food and/or equipment temperatures; immediately correcting/escalating "out of range" occurrences. * Stores food and/or supplies using proper labeling, dating and rotation methods. * Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords).
Ensures Positive Service Outcomes: * Follows department work schedule (including weekends and holidays) and arrives at the work station prior to task start time. * Sets up, maintains and breaks down workstation according to area requirements. * Follows written and verbal instructions and station responsibilities with accuracy and attention to detail. * Completes area checklists and forms. * Operates and cares for equipment according to manufacturer's and area specific guidelines. * Remains flexible to support other team members across the department to achieve desired service outcomes.
Engages in Efforts to Create a World Class Work Environment: * Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean. * Collaborates with team members and Leadership to meet the goals and objectives of the Department and Hospital. * Communicates in a respectful manner and in terms that are clear and concise. * Respects the cultural traditions of team members and customers.
Required for All Jobs:
Performs other duties as assigned.
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Qualifications:
Required Minimum Education: High School Diploma or equivalent preferred, but not required.
Required Minimum Experience: Hospital foodservice experience and customer service experience highly preferred.
Required Minimum Skills: Ability to communicate and understand verbal and written English language and Math.
