Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Exempt
Job Role Summary
TheManager of Facilities - Outreachwill provide daily direction to staff to ensure customer service and alignment with departmental and organizational goals within facility engineering services for the outreach sites which includes Eskenazi Health Centers, Sandra Eskenazi Mental Health Centers, and Other non-hospital campus buildings. The Manager, Facilities - Outreach ensures safe and efficient operations in compliance with applicable regulatory and safety guidelines.
Essential Functions and Responsibilities
Develops and oversees staffing, training, and scheduling.
Ensure staff has all needed tools and resources to perform their duties efficiently and safely
Add assets as needed into the work order system
Ensure all assets have proper PM procedures and schedules per manufacturer recommendations and regulatory requirements.
Ensure work orders are completed in a timely manner
Build relationships with other departments and assigned property managers
Respond to all major building issues in person as required. Communicate through all necessary channels to keep all leadership of affected areas informed.
Work with infection prevention and remediation companies for building emergencies that affect the patient environment
Use the building automation system to resolve temperature issues and ensure buildings are running as needed for building operation. Report and monitor issue close out with vendors.
Assist with troubleshooting temperature issues for refrigerators and freezers
Establish a safe work environment by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees
Manages building operations and maintenance, equipment inventories, utility operations, energy management, and grounds maintenance
Oversees infrastructure repair and renovations projects by identifying and managing vendors/contractors, including bid process, contract compliance, and vendor/contractor performance
Acts as the liaison for facilities engineering with the design and construction department for outreach sites
Communicates with customers, vendors, internal and external partners on the status of work and issues affecting services
Performs quarterly rounding with site owners
Maintains vendor relationships
Enters purchase requests for needed parts or contractor services
Maintains external relations related to Facilities Management including government relations, local, State and Federal regulatory agencies, insurance carriers, and others as needed
Participates in design projects for outreach sites and makes recommendations on materials and/or equipment.
Assists with the development of outreach sites repair budgets, including capital and operating
Ensures continued compliance with all Federal, State and local regulations and TJC standards
Collects, compiles and audits regulatory compliance documentation with regard to facility management. Supports other departments during regulatory visits
Works directly with vendors and Purchasing to request proposals for repairs, maintenance and capital improvements
Directs the daily assignment of work to ensure safe and efficient plant operations
Identifies opportunities for process improvement to implement
Lead and guide staff to obtain optimal performance and operational excellence
Performs performance evaluations
Represents the company with internal and external customers and sets the example for exceptional customer service
Serve on-call as required
Job Requirements
Bachelor's degree in Business Administration, Engineering or related field required. Demonstrated 4 years of positive experience in healthcare facilities or construction environments may be deemed equivalent to educational requirements.
Six years' experience in the maintenance and/or operations required
Three years' experience within medical office healthcare building system preferred
Three years' supervisory experience preferred
Valid Indiana Driver's License
Knowledge, Skills & Abilities
Ability to recognize infection prevention or life safety deficiencies and implement Infection Control Risk Assessments (ICRA) and Interim Life Safety Measures (ILSM)
Effective verbal/written skills essential for effective communication with all levels of the organization and outside interested parties and vendors for contracted services
Ability to establish priorities for implementation of scheduled project and maintenance activities so as to meet predetermined deadlines and requirements
Ability to make qualitative decisions in emergency situations
Ability to supervise, organize and delegates subordinate activity
Computer skills: Proficiency in basic MS Office programs and web-based work order systems
Demonstrated general knowledge of medical office building operations systems
Problem solving: ability to identify and resolve problems in a timely manner and gather and analyze information skillfully
Quality management: looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
Planning/organizing: ability to prioritize and plan work activities, use time efficiently and develop realistic action plans
Ability to train others on technical components, applicable regulations and internal procedures to ensure efficient and safe plant operations
Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
