Seasonal Tax Administrative Assistant (Monday to Friday 8:30 to 3:30) at Jackson Hewitt

Posted in General Business about 2 hours ago.

Type: Full-Time
Location: Kettering, Ohio





Job Description:

Key Responsibilities of Tax Administrative Assistant

The ideal candidate will possess strong organizational skills, impeccable attention to detail, and the ability to handle confidential information with discretion. This role requires a proactive and resourceful individual who can anticipate the needs of executives and effectively manage multiple priorities in a fast-paced environment.


  • Provide administrative support to tax professionals, including managing calendars, scheduling appointments, and coordinating meetings.
  • Assist with tax return assembly and processing, including organizing client documents, preparing engagement letters, and tracking filing deadlines.
  • Organize, scan, and process tax-related paperwork efficiently.
  • Perform electronic document scanning and ensure proper archiving.
  • Manage the scan and autoflow process for client documents used by tax preparers.
  • Manage the mail for incoming client documents that have to be scanned and logged.
  • Greet clients and review tax documents from clients who visit the office and drop off documents.
  • Update tax projects to ensure a streamlined process for the tax department.
  • File documents for Tax Team
  • Assist Tax Staff with appointments.
  • Maintain electronic and physical filing systems to ensure accurate and timely documentation of client records and correspondence.
  • Respond to client inquiries and requests in a professional and timely manner, both in person and via phone or email.
  • Collaborate with team members to ensure smooth workflow and efficient completion of tasks.
  • Assist with special projects and other duties as assigned by supervisors.
  • Process all certified and FedEx mailings to clients regarding tax documents.
  • Handle IRS correspondence as necessary.
  • Assist with various administrative tasks, including preparing and managing lunch for staff when required.
  • Provide support to the Business Owner (CFO) as needed.
  • Serve as a backup to the Front Desk Administrator and Tax Team Lean when required.

Experience & Education


  • Exceptional client service with a demonstrated ability to develop and maintain outstanding client relationships is expected.
  • Strong knowledge and experience using Google Docs.
  • Deadline-Oriented: Comfortable working in a fast-paced, deadline-driven environment, particularly during tax season.
  • Tax Experience: 1-3 years of experience in tax-related roles, especially during tax season, is preferred but not required.
  • Effective Communication: Strong interpersonal skills to collaborate with individuals at all organizational levels.
  • Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks effectively.
  • Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Team player with a positive attitude and willingness to assist colleagues as needed.
  • Familiarity with tax terminology and procedures is desirable but not required.

If you are a motivated and organized professional looking to start or advance your career in a dynamic Tax Firm, we encourage you to apply for the Tax Administrative Assistant position. Please submit your resume and cover letter outlining your qualifications and interest in the role.





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