National Account Strategic Manager - National Central Acct Management
Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations listed on the requisition.
The National Account Strategic Manager will be responsible for development of retention strategy for the large, more complex clients within National.
How you will make an impact:
Builds relationships with client organization and develops a comprehensive understanding of client.
Develops multi-year strategic plan that is mutually acceptable to client in order to achieve retention and growth.
Increases the growth of specialty business within existing accounts.
Supports field sales staff with request for proposal ("RFP") responses, proposals, client presentations, and underwriting coordination on any sales or retention opportunities.
Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
Works directly with internal stakeholders and team to assure that all aspects of account service run smoothly.
Applies practical and innovative solutions for our clients including opportunities for penetration sales.
Interprets financial data, reporting and modeling to develop business strategies both for Elevance Health and our clients.
Works with stakeholders to create and/or design solutions to support client needs.
May mentor lower level staff to drive positive culture change and client satisfaction.
Minimum Requirements:
Requires a BA/BS and a minimum of 7 years of experience in account management or sales; or any combination of education and experience which would provide an equivalent background. Sales license required where necessary.
Preferred Skills, Capabilities, and Experiences:
Experience working in the managed care/healthcare insurance industry most notably in Large Groups and/or National Accounts sales strongly preferred.
Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability highly preferred.
Proven ability in collaborating with leaders and cross-functional teams to coordinate efforts towards common goals strongly preferred.
Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred.
Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties strongly preferred.
Proficient with Microsoft Office products, MS Teams and Salesforce preferred.
