Job Description:

ABOUT THE TEAM



Shaner Hotels has an amazing opportunity at our Neenah Doubletree by Hilton. Located near the Neenah Riverwalk, the Neenah Doubletree by Hilton offers a contemporary stay, always complete with a warm Doubletree chocolate chip cookie upon check-in. We are located downtown close to various restaurants, shops, entertainment, and outdoor activities. Stay in by visiting our LevelOne Restaurant and Lounge, with American fare as our main menu choices. We offer fine craft beers, bourbons, scotches, and cocktails. This is the place to be when visiting beautiful Neenah!



ABOUT US



Shaner Hotel Group


Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!



JOB DESCRIPTION

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Maintains and abides by standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.

Responsibilities

Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment.

Qualifications

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Minimum state age requirement to serve alcoholic beverages.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training a plus.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to accurately compute basic mathematical calculations.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

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