Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments Regional Campus Business Office.
Requisition ID
39377BR
Optional Attachments
Recommendation/Referral, Other Documents Supporting Qualifications
Travel Required
None
Pay Grade Maximum
Salary commensurate with related education, experience and/or skills.
Major/Essential Functions
This position is a part of the TTUHSC SON Combest. Employee in this position is responsible for the maintenance of patient billing accounts. In order to accomplish effective patient account management, the employee is responsible for various tasks necessary for proper patient billing management such as patient registration, insurance follow-up, financial screening of unfounded patients, reconciliation of accounts to ensure accuracy, collection of unpaid balances, posting of payments received.
Coordinates eligibility requirements with local hospitals to implement indigent programs governed by them.
Establishes payment plans in accordance with guidelines to help patients manage payment of bills.
Processes insurance claim forms and follow-up with third party payer sources. Re-bills insurance companies or other third parties to secure payment.
Follows-up with insurance companies on claims when payment is not received within designated time frames.
Contacts patients/Clinic Staff to obtain or correct information on claims in order to resolve payment issues.
Answers patient billing questions verbally or in writing.
Receives and processes insurance and patient payments.
Audits credit balances and refunds payer when over-payment occurs.
Maintains accurate, up-to-date file on patient.
Composes appropriate correspondence to patients, agencies and departments.
Attends seminars/training sessions to keep current on new programs available for assistance to patients.
Performs other related duties.
Required to complete all trainings identified by the organization to include the institution and the department.
Maintain confidentiality in adherence to HIPAA.
Align with the Value Based Culture, Vision, & Mission of the TTUHSC, SON, & Combest.
Grant Funded?
Yes
Pay Grade Minimum
Salary commensurate with related education, experience and or/skills.
Pay Basis
Hourly
Schedule Details
M-f 8am-5pm
Work Location
Lubbock
Preferred Qualifications
Have working knowledge and understanding of basic coding requirements for billing clinic visits.
Experience with FQHC billing regulations.
Experience with billing clinic visits.
Experience working in an EHR system.
Working knowledge of Federal and State billing laws and guidelines.
Working knowledge of claims filing deadlines and appeal processes and deadlines.
Experience processing insurance claims for all forms of insurance.
Ability to effectively communicate in English and Spanish.
Campus
HSC - Lubbock
Department
SON Combest Center Lbk
Required Attachments
Resume / CV
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
Job Group
Executive and Admin Assistants
Occasional Duties
Travel to other organizational locations to attend meetings.
Shift
Day
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
High School Diploma or equivalent. Two years of medical or general office experience OR completion of related education or training and one year of experience.
Does this position work in a research laboratory?
No
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
