The Leasing Manager reports directly to the Community Manager. This position oversees the Leasing operations at the community along with shared responsibility in supervision of the Leasing Associates.
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
Requirements:
Minimum one year residential leasing, sales and/or property management experience.
Experience in leadership and supervising a staff preferred.
Previous LIHTC experience preferred
Experience using Yardi or other related property management accounting software.
Experience using Microsoft Outlook, Word, and Excel.
High school diploma or equivalent required.
Skills, Knowledge & Abilities:
Ability to read, write, understand, and communicate in English.
Strong knowledge of Microsoft Outlook, Word, and Excel.
Knowledge of Yardi or other property management accounting software.
Strong typing skills.
Strong math skills.
Strong understanding of federal, state and local fair housing laws and provisions.
Superior customer service skills including the ability to manage difficult customers and/or situations.
Strong attention to detail, organizational, time-management and problem solving skills.
Professional verbal and written communication skills.
Strong leadership and management skills; ability to direct a team.
Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
Ability to work a flexible schedule to include weekends, evenings and holidays.
Essential Duties:
Manages all aspects of the leasing process, including, but not limited to, incoming traffic, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork.
Responsible for all Leasing Associate duties, including but not limited to leasing of apartments and all follow up and applicable paperwork.
Performs, develops and supervises marketing efforts including outreach marketing.
Oversees and ensures accuracy of all social media sites.
Sets weekly leasing goals with the leasing team.
Completes all leasing reports.
Completes weekly LRO market survey and monthly Yardi market survey.
Makes pricing recommendations.
Shops competitive properties.
Performs all necessary file audits, including but not limited to audits of new lease agreements as well as ongoing lease files.
Ensures compliance with renters' insurance policy and complies with company policies for notices and assessing fees.
Assists Community Manager in supervising, training, motivating, and supporting leasing associates.
Follows up on unclosed traffic with leasing associates and prospective residents.
Reviews guest cards and phone logs and ensures follow up.
Assists residents with concerns and requests including any necessary follow-up.
Ensures that models, leasing office and clubhouse are checked daily and are kept spotless and representative of Fairfield's standards and corrects any discrepancies.
Assists with resident retention through renewal program and community events. Participates in resident functions as required by Community Manager.
Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies.
Enters all daily activity into Yardi including phone and site traffic rentals, move-in/outs, notices to vacate, cancellations, lease renewals, etc., as needed.
Participates in company required training by established deadline.
Complies with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.
Any other duties or responsibilities that may be assigned.
*The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.
#LI-JULIA
Estimated Rate of Pay: $24.34 - $31.64 This position is non-exempt; the range above reflects hourly rates.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
