Design, develop, and implement base code for audio-visual (AV) systems using Crestron, Q-SYS, Extron, AMX, or other software and hardware
Program DSPs for audio applications to include setting up, calibrating, and tuning the systems as per the technical specifications using hardware such as Biamp and Q-SYS
Duties include interpreting requirements and block diagrams, implementing CRESTRON User Interfaces (touch panels) and writing CRESTRON control code to control various types of equipment.
Identify, diagnose, and resolve technical issues in AV systems to ensure optimal performance and minimal downtime, this consist of revising code as necessary
Provide remote technical support to field technicians during installation, maintenance, and repair of AV systems. This may involve guiding them through complex procedures, interpreting technical specifications, or helping troubleshoot unexpected issues
Perform onsite testing of code and system functionality to ensure reliability, stability, and meet the defined performance metrics
Majority of work to be remotely performed but need to be able to go to site to resolve more complex issues and programming requirements
Candidate must be able to write and run test plans and integrate code with end user equipment.
Competencies and Qualifications
Minimum of 3 years programming and configuring Creston systems
Minimum of 3 years configuring DSP systems such as Biamp and QSC
Must have experience with interface (GUI) design and graphics applications
Proficient in MS Word, MS, Excel, MS Outlook
Exceptional Time Management, multi-tasking and prioritization skills
Must be able to read and comprehend blueprints and specifications
Ability to complete assigned tasks with minimal supervision
Strong attention to detail
Highly motivated with strong organizational skills
Knowledge of AV materials and installation methods
Able to work in a high-volume, fast paced environment
Industry Certifications, CTS & CTS-D preferred
Education and/or Experience
High School Diploma or GED, bachelor’s degree preferred.
CTS required, CTS-D or CTS-I preferred
Company Conformance Statement
Perform quality work within assigned deadlines with and/or without direct supervision.
Interact professionally with other employees, customers, suppliers, vendors, etc.
Work effectively as a team contributor on all assignments.
Work independently while understanding the need for communication and coordination of work efforts with other team members, departments, or organizations.
NetPlanner Systems, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need
