Location: This position is an Indiana field-based position. This role requires face to face interactions in the field - mileage reimbursed. (hospitals, clinics, members' homes.)
The Manager II GBD Special Programs, LTSS is responsible for supporting the development, implementation, and coordination of a comprehensive health care program in which Indiana members' needs are identified, including physical health, behavioral health, and social services for older adults, LTSS populations and services, and Home and Community Based Services (HCBS) coordination.
How you will make an impact:
Directs and oversees program operations in support of corporate and health plan management.
Directs and collaborates with functional managers to develop and implement the steps necessary to manage program operations.
Participates in cross-functional workgroups created to maintain and develop program.
Evaluates program operations to improve efficiency of operations, financial return, customer service, and provider engagement.
Develops, communicates, and monitors program schedule, budget, and resources plan.
Manages resource utilization to ensure appropriate delivery of care to members and adequate coverage for departmental tasks and job responsibilities.
Hires, trains, coaches, counsels and evaluates performance of direct reports.
Minimum Requirements
Requires a BA/BS and minimum of 6 years related experience, including prior management experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences
Service delivery coordination, discharge planning, or behavioral health experience in a managed care setting preferred.
