Job Description:

Description




Job Summary: Responsible for performing repairs and diagnostics on all equipment: customer owned, company owned, and those under warranty, both in-shop and at customer sites.



Essential Duties:



• Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor.


• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Service shop and Factory standards.


• Vehicle inspection including factory warranty repairs, computer diagnostics and programming.


• Attend local, regional, and national service schools and training sessions as requested.


• Maintain a clean, safe, and professional work environment not only in shop but also at customer sites.


• Utilize various equipment and tools to include, but not limited to hand tools, power tools, testing/diagnostic equipment, cranes and hoists.


• Foster close, positive working relationships with all service, parts and administrative personnel.


• Other duties as assigned.



Essential Qualifications:



• 2-year Diesel Technician/Mechanic degree or equivalent experience.


• Minimum 3 years working in a full-time technician/mechanic role on heavy duty chassis.


• Valid driver's license with acceptable driving record


• Hydraulic, pneumatic, and electrical experience


• Welding/cutting torch experience preferred


• Excellent skills in communication, interpersonal, organizational, and attention to detail


• Working usage of MS Office Suite and the ability to learn new technologies quickly.


Job Summary: Responsible for developing and maintaining relationships with strategic customers in the assigned region while providing leadership, support, and guidance to a team of Sales Representatives.


Essential Duties:


* Develop sales strategies and techniques to increase our market share and improve the customer experience


* Oversee Sales Representatives and their professional development while also helping them resolve customer concerns or issues


* Maintain and nurture existing key or strategic customer relationships to ensure those customers are satisfied with the level of sales, service, and support they receive from us to retain/grow our business


* Increase customer engagement, interactions, and transactions within the assigned region Area of Responsibility.


* Prepare accurate sales forecasts leveraging our CRM system tool, the 5-4-3-2-1 Sales Process, and Fleet data for each Sales Representative and for the region


* Advise and make recommendations with respect to regional trends, competitive strategies, and support required


* Other duties as assigned



Desirable Qualifications:



• Direct industry experience


• Class B CDL



ADA Requirements:

• Bend, squat, climb, grasp, twist, reach, lift or otherwise move frequently for extended periods.


• Lift, move or otherwise transfer up to 50 lbs. frequently, or more occasionally.


• Walk, stand, or otherwise move about continuously.


• Typically sits, grasp items and performs keyboarding for occasional operation of a computer.


• Exposure to typical machine shop physical hazards including chemicals which may require respiratory protection.

Qualifications




Behaviors


Preferred


Team Player: Works well as a member of a group



Functional Expert: Considered a thought leader on a subject



Detail Oriented: Apply Now