As a Claims Clerk, you will support the claims department by handling miscellaneous clerical and administrative functions, such as pulling unemployment forms from state websites and and handling other claim-related documents. In addition, you will help deliver excellent customer service over the phone to both internal and external partners.

What you'll do

• You will assist management in resolving raised client issues
• You will file documents according to supervisory direction
• You will enter or key information into a computer for the Claims function
• You will distribute documents to the appropriate personnel as needed
• Regular attendance is an essential function of the job and is required
• You may also be requested to code or load information into the computer or via other filing means

What experience you need

• High School diploma or GED
• 1 year of experience in a professional office environment with an emphasis on organization of work duties and performing job functions independently
• Proficiency with Microsoft Office PC applications including Word, Excel, and Outlook, as well the ability to type 35 WPM or higher

What could set you apart

• You have the ability to provide exceptional customer service, while handling dated materials and adhering to strict deadlines
• You have experience in maintaining data and spreadsheets and the ability to pick up new systems quickly