Summary:

The Supply Chain Services Specialist is responsible for processing support Purchase Orders to meet SLA and accuracy guidelines, maintain updated ETAs on all open orders in SAP, and provide sales support as needed.

Essential Job Duties:

• Manage queue of incoming service requests and process efficiently.
• Work with Sales organization to attach and grow services opportunities
• Work within supplier as an advocate for ScanSource and have expert knowledge of supplier's tools that will help drive service sales.
• Responsible for reducing the amount of time it takes to process orders and purchase orders to supplier.
• Responsible for various administration duties.
• Ability to work in a team environment in which all is working towards a common goal.
• Responsible for excellent customer service and responsiveness.
• Regular attendance is an essential function of the Supplier Services Specialist position.

Reporting Relationships:

• Reports to Supplier Services Manager
• Daily contact with supplier management and sales teams
• Will occasionally present to Senior Management (Supplier and/or ScanSource)
• No Direct Reports

Credentials:

Preferred:

• Proficiency in foreign language (Spanish, Portuguese, French, German)
• SAP Experience

Physical Requirements:

• Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
• Ability to lift 20 pounds.
• Ability to travel up to 10% of the time

Compensation:

Salary : $44,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.

For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets .

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays.

ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F