Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Coffee kiosk. Support the Deli Manager in the day-to-day functions of the kiosk operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of othersBased in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!Minimum
High school education or equivalent
Effective communication skills
Knowledge of basic math
Ability to handle stressful situations
Current food handlers permit once employed
Desired
Management experience preferred
Second language (speaking, reading and/or writing)
Promote trust and respect among associates
Communicate company, department, and job specific information to associates
Collaborate with associates and promote teamwork to help achieve company/store goals
Assist in establishing performance goals for department and empower associates to meet or exceed targets
Develop adequate scheduling to manage customer volume throughout hours of operation
Assist in Training and developing associates on performance of their job and participate in the performance appraisal process
Adhere to all local, state and federal laws, and company guidelines
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Offer product samples to help customers discover new items or products they inquire about
Offers customers demonstrations and samples using brewing equipment
Provides quality beverages consistently for all customers
Create and prepare drinks for customers ensuring they meet Company standards
Display a positive attitude
Assist in developing and implementing a department business plan to achieve desired results
Assist in creating and executing sales promotions in partnership with store management
Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the kiosk
Assist in implementing the period promotional plan for the department
Stay current with present, future, seasonal and special ads
Monitor and control expenses for the department
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Assist in planning, organizing and supervising the inventory process
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Notify management of customer or employee accidents
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation
