Lakewood Post Acute & Rehabilitation is Hiring a Community Liaison!
Lakewood Post Acute & Rehabilitation specializes in 24-hour skilled nursing and short-term rehabilitation. Our facility boasts state-of-the-art private recovery suites, with personal en-suite showers and bathrooms. Lakewood Post Acute is beautiful facility, but we're not just awesome on the outside- we make sure our staff feels valued on the inside.
What to expect:
We are looking for a proactive and personable Community Liaison to join our team at Lakewood Post Acute and Rehabilitation. This role is crucial in driving admissions to our Skilled Nursing Facility (SNF) by building and nurturing relationships with Assisted Living Facilities (ALFs), Independent Living (IL) communities, surgery centers, and hospital professionals. The ideal candidate will have experience in healthcare marketing, be passionate about patient care, and be skilled in developing referral networks.
Key Responsibilities:
Develop and maintain strong relationships with ALFs, ILs, surgery centers, hospitals, and other healthcare providers to generate referrals to our SNF.
Act as the primary contact for referral sources, providing information about our facility's services, patient care programs, and admission process.
Conduct regular outreach visits, presentations, and meetings with potential referral partners to educate them about our services.
Collaborate closely with hospital case managers, discharge planners, and social workers to facilitate smooth patient transitions to our SNF.
Identify and attend community events, health fairs, and networking opportunities to promote our facility and build a strong referral network.
Provide facility tours to prospective residents, families, and referral sources, highlighting the quality of care and services available.
Track and monitor referral activities, outcomes, and relationships using a CRM or tracking software.
Work closely with the admissions and clinical teams to ensure seamless communication and coordination for incoming residents.
Stay informed about trends in the healthcare industry, competitor activities, and local market changes to adapt outreach strategies effectively.
Create and implement strategic marketing plans to increase referral volume and build brand awareness within the community.
Why Lakewood Post Acute?
Competitive pay
Healthcare Benefits including Vision & Dental (Full-time only)
401k with match (Full-time only)
Paid Time Off
Sick Leave
Continuous Training and Growth Opportunities
Fun environment and a great staff to work with!
Impactful Work: Make a real difference in the lives of our residents.
Successful Candidates:
Bachelor's degree in Marketing, Business, Healthcare Administration, or a related field (preferred).
2+ years of experience in healthcare marketing, community outreach, or a liaison role, preferably within a Skilled Nursing Facility (SNF), Assisted Living Facility (ALF), or similar setting.
Strong understanding of the healthcare continuum, including skilled nursing, assisted living, independent living, and post-acute care.
Excellent communication, interpersonal, and relationship-building skills.
Ability to work independently, manage multiple tasks, and meet referral goals.
Proficiency in Microsoft Office Suite and CRM software.
Valid driver's license and reliable transportation for community outreach and travel.
