Key Responsibilities:

• Greet residents, visitors, and staff with a friendly, professional demeanor, ensuring they feel welcomed and assisted.

• Answer and direct phone calls, take messages, and handle inquiries with courtesy and efficiency.

• Assist residents and visitors by providing information and directing them to appropriate personnel.

• Support the Administrator in administrative tasks, including scheduling, filing, and record management.

• Assist with bi-weekly payroll preparation, tracking and updating employee hours etc.

• Complete monthly expense report for the administrator , ensuring accuracy and timely submission.

• Manage the front desk area, ensuring it is organized, professional, and stocked with relevant materials.

• Handle incoming and outgoing mail, deliveries, and packages.

• Perform other administrative and clerical duties as assigned.

Qualifications:

• High school diploma or equivalent; some college education preferred.

• Previous experience in a receptionist or administrative support role, especially in a healthcare or customer-service setting.

• Excellent customer service skills with a professional, friendly, and approachable demeanor.

• Strong organizational skills and attention to detail.

• Proficient in Microsoft Office (Word, Excel) and comfortable learning new software as needed.

• Ability to handle confidential information with discretion and professionalism.

• Strong verbal and written communication skills.

• Ability to multitask and handle a dynamic environment with residents, visitors, and administrative duties.

Hours: Monday to Friday (9am to 5pm or 8am to 4pm)