Posted in General Business about 3 hours ago.
Type: Full-Time
Location: Portland, Oregon
Description
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share-in neighborhoods, at work, and in schools nationwide.
At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.
Being a part of the Family Operations team means being an enthusiastic, thoughtful, highly motivated problem solver that is passionate about creating an innovative customer experience and building strong relationships with families and business partners across all KinderCare Learning Companies brands.
Whether it's problem resolution, billing support, or supporting clients by helping their employees find Backup Care when an emergency may arise with their current care provider, the Family Operations team is responsible for the family experience throughout the customer's journey with KinderCare and Champions. As a Family Operations team member, you are a crucial part of the organization and a strong representation of the company's values and mission and should be flexible and willing to support across all teams to ensure the best experience for our families and partners. Being self-motivated and the ability to work in a high volume, work from home environment is key to the success for our Billing Specialists. The need for compassionate, flexible, and quick-thinking individuals is crucial to the overall success of our Family Operations team.
RESPONSIBILITIES:
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
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