The purpose of the Operations Manager position is to ensure all aspects of management for the facility are completed or relayed to the General Manager when necessary. They will also ensure all KPI’s and metrics for the sites are met and the sustainable profitability goals are met and maintained.
Responsibilities
Site Safety & Planning
Ensuring the site is not in violation of Company,Customer, or OSHA rules
Planning monthly safety training
All PPE is used as instructed
Compliance with D.O.T. regulations
Labor Planning
Plan labor to follow production or customer needs
Utilize labor for VAS (value added services)
Remove excessive labor for profitability and efficiency
Track and train associates to maximize utilization
Assist in driver retention and turnover
Discipline/Coaching
Must enforce company disciplinary standards when needed and document anyand all instances accordingly
Must keep all disciplinary documentationand update HR with all records
KPI Performance Set Up and Monitoring
Identify and record performancemeasurements to align with customers’goals or needs
Provide format for recording measurementsand update as needed to reach goals
Add or remove goals to challenge operationto better serve the customer
Site Layout, Space Management, Organization Chart, Procedures (SUCH AS SOP, WORK INSTRUCTIONS, FLOW DIAGRAMS)
Assist management and engineering withsite layout
Continuously monitor space needsconsolidating when possible
Develop and maintain operating documents(Work inst., flow charts, Job descriptions)
Proved org chart for customer andassociates
P & L Review and Budgeting
Provide annual budget for management review
Monitor P & L monthly and make necessary adjustments to sustain profitability
Develop Staff by Cross Training/On-Job Training
Train, motivate and assist in the development and growth of employees
Implement and maintain continuous improvement program
Challenge employees to be more productive
Coach performance and recognize assigned team of associates
Issue Necessary Reports to Customer/Liaison
Provide reports based on customers’ needs
Capture relevant information to be used during review periods
Qualifications
Ability and skills to assess and discuss operational performance in a business review meeting with customer
Ability to move around warehouse floor up to 70% of working hours to observe and coach for performance
Ability to create and analyze data for metrics tracking
Excellent communication skills in person, or by computer, telephone, 2-way radio, cell phone Knowledge of hazardous material
Ability to work in a fast-paced environment with exposure to falling objects and forklift traffic Strong analytical and problem-solving ability
Know or be able to learn HighJump WMS (Warehouse Management Systems), Oracle, and/or SAP Operating System.
Know or be able to learn WMS and customer ERP if necessary
Proficient Skills utilizing Microsoft Office (Excel, Word, and Outlook)Education and Experience
5 to 7 Years leadership experience in Distribution, Logistics or Supply Chain Managementrequired Food grade facility experience, a plus
Account management experience, a plus
P & L management experience, a plus
HighJump WMS experience, a plus
SAP experience, a plus
Competitive Compensation
Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.
Pay Range: $80,000-$101,269
Pay Grade: 10
401(k) match, Serious Health Condition PayFull Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life InsurancePaid Time Off & Holidays
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
