The purpose of the General Manager is to manage and oversee all the operations within the facility. This position may also oversee a dedicated shuttle fleet based on customer needs.
Responsibilities
Site Safety & Planning
Ensuring the site is not in violation of Company, Customer, or OSHA rules
Oversee planning of monthly safety training
All Safety documents signed off on
All PPE is used as instructed
Facilitate Fork truck Training annually and upon new hire orientation
Labor Planning
Plan labor to follow production or customer needs
Utilize labor for VAS (value added services)
Remove excessive labor for profitability and efficiency
Evaluate associate retention and turnover
Discipline and Performance Reviews
Must enforce company disciplinary standards when needed and document all instances accordingly
Must keep all disciplinary documentation and update HR with all records
Coach performance when needed
Provide annual performance reviews
KPI Set Up & Management
Identify and record performance measurements to align with customers’ goals and/or needs
Provide format for recording measurements and monitor as needed to reach goals
Add or remove goals challenging the operation to better serve the customer
Site layout, Space Management, Organization Chart, and procedures such as SOP, Work Instructions, and flow diagrams
Assist management and engineering with Site layout
Continuously monitoring space needs consolidating when possible
Provide operating documents for operation (work instructions, flow charts, etc.)
Provide org chart for customer and associates
P&L review and budgeting
Assist with annual budget for management review
Monitor monthly P&L and make necessary adjustments to sustain profitability
Develop staff by Cross Training / On Job Training
Train, motivate and assist in the development and growth of employees
Implement and maintain continuous improvement program
Challenge employees to be more productive
Coach performance and recognize assigned team of drivers
Issue necessary reports to Customer / Liaison
Provide reports based on customers’ needs
Capture relevant information to be used during review periods
Ability and skills to assess and discuss operational performance in a business review meeting with customer
Ability to create and analyze data for metrics tracking
Skills to train and coach associates
Ability to identify and perform continuous improvement projects
Excellent customer service skills
Know or be able to learn HighJump WMS, Oracle, and/or SAP Operating System
Ability to operate a computer
Intermediate skills with Microsoft Office software (Excel, Word, and Outlook) Education and Experience
Must have a bachelor's degree or equivalent experience in Logistics
Must have 3-5 years of experience in Logistics, Distribution or Supply Chain management
Six Sigma Green Belt certification, preferred
P&L Management experience preferred
Experience with WMS (Warehouse Management Systems) and customer ERP, plus
Competitive Compensation
Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.
Pay Range: $110,403-$184,210
Pay Grade: 14
401(k) match, Serious Health Condition PayFull Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off, Holidays, Birthday, Wellness Day, Vacation & Sick Time
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
