The purpose of this position is to lead the day-to-day activities and functions within one of 18 Publix associate cafeterias and assist the Cafeteria Manager in the planning and execution of departmental strategies. This position assists with developing hourly associates, determining, implementing, and executing best practices, meeting objectives and goals, driving improvement, directing associates, ensuring a safe work environment for associates and reporting on operations to departmental leadership.
assisting supervision in the efficient operation of the department and ensuring premier service to customers (Distribution, Manufacturing, Office, and all other support associates)
monitoring and executing a cafeteria’s annual operating cost plan ($500K - $2M)
facilitating and executing business area process changes in the cafeteria to ensure smooth transitions
Associates degree in Culinary, Hospitality, Nutritional, or Business Management or comparable work experience in a restaurant or cafeteria dining setting or equivalent experience
three years of cooking experience in an environment where a variety of products and methods are used
one year of leadership experience
ServSafe or equivalent Food Safety Manager certification
knowledge of federal, state, and local laws pertaining to food in addition to food safety and storage requirements
must have a willingness to work a variable work schedule, including holidays, nights, weekends, and extended hours
ability to be on call 24 hours/7 days a week
ability to travel with overnight stays
show enthusiasm, initiative, and pride in work
ability to handle and prioritize a variety of tasks and responsibilities
ability to remain calm in a crisis situation
ability to demonstrate organizational and time management skills including the ability to multitask
ability to demonstrate detailed organization by analyzing, planning, and follow through at a detailed level
strong analytical, problem solving, and conceptual skills
ability to demonstrate interpersonal skills
customer service skills
knowledge of Publix hiring processes and Distribution processes for selecting hourly associates
ability to demonstrate conflict resolution skills
ability to encourage participation, learning, innovation, and creativity with teams and associates
strong facilitation skills
basic knowledge of Microsoft Office applications (i.e. Word, Excel, Outlook)
Bachelor’s degree in Hospitality, Nutritional or Business Management
four years of cooking experience in an environment where a variety of products and methods are used
two years leadership experience
culinary or nutritional certification
knowledge of sanitation practices and Distribution Food Safety and Quality processes
knowledge of best industry practices and regulatory guidelines
knowledge of Publix hiring processes
knowledge of departmental KPIs, how to interpret performance and financial information, and how to plan improvements
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
