Position Title: Lead, Team Operations



Reports To: Senior Manager, Team Operations



Location: Charlotte, NC - must be willing to be onsite Monday thru Friday


Slalom is seeking an Operations Lead to join Slalom's Global Technology Team. This energetic team supports almost 1,300 employees within the Slalom Build organization across the Americas. This role includes running core culture programs and onboarding new hires, managing projects and events across multiple cities, developing internal processes, and creating a fun place to work. We value being enthusiastically proactive, taking ownership and getting things done with an eye towards the future. We're looking for someone with a demonstrated commitment to excellence, flexibility, confidence, and the desire to continually learn.


The Slalom Build Operations Team purpose is to create unique people experiences, with a feeling of belonging and community, by empowering and unlocking the passion of all our employees. We do this in partnership with leaders, bringing new ideas and thinking, adapting to changing needs, and driving consistency, insights and sharing across our organization.



What You'll Do



• Own all aspects of the onboarding experience for new Slalom Build employees. This includes all communications, scheduling, intra-team coordination (IT/HR/Ops), facilitating newhire orientation, welcome buddy assignments, and procuring the welcome gift to ensure a top notch beginning to the Slalom Build experience.


• Collaborate, develop, and execute culture activities and internal events which include in person, virtual, and hybrid events. In-person event duties include sourcing, venue/vendor negotiations, contracts, budgeting, communications,content planning, menu planning, on site event setup and rehearsals. Virtual and hybrid event duties include many of the items above in addition to hosting the video conferencing platform.


• Build strong, accountable relationships while providing operational thought leadership as a participant in the Build location leadership team. This includes driving Build location initiatives, leader meeting agendas, and communications to create a well-informed environment.


• Grow internal Build team operations initiatives and proactively work to enhance our processes while working in conjunction with our multi-city operations teams.


• Partner with location operations team member to foster a collaborative environment that includes sharing operational learnings, ensure cross coverage for day-to-day office needs, and bring a one team attitude. This includes, but is not limited to, keeping the office clean and organized, ordering catering and office supplies, collaborating to identify space needs, and being a general 'go to' for operational and office related questions.


• Support and promote Slalom Learning and Inclusion, Diversity & Equity program activities.


• Manage purchases with a company credit card and adhere to Slalom's accounting & finance best practices.


• This role is expected to be in the office 5 days a week.



What You'll Bring



• 3+ years of projectjevent management experience in a fast-paced setting.


• Exceptional interpersonal skills with judgment and maturity to handle a wide variety of communication styles and diverse teams.


• A committed sense of stewardship for the employee experience.


• Ability to prioritize effectively across competing demands using exceptional stakeholder management skills.


• Proven ability to exercise a high degree of confidentiality and objectivity with scrupulous attention to detail.


• Problem solver who seeks sustainable solutions vs isolated fixes.



Our Values

In their first week at Slalom, a founding member jotted down a list of beliefs that were most important to them, professionally and personally. There must be something said for the fact that these beliefs still make up Slalom's core values: Do what is right, always; Focus on outcomes; Fuel growth and innovation; Take ownership. Get it done; Build and shape a better future; Inspire passion and adventure; Celebrate authenticity; Drive connection and teamwork; Stay humble and curious; Smile.



What keeps us here

Slalom's vision is to enable a world in which everyone loves their work and life. We believe in having a diverse and inclusive community of Builders, encouraging everyone to bring their authentic selves to work. We make a big effort to bring everyone together and get to know each other casually with events like "themed retros", "throwback Tuesdays" and trivia nights. Our connected culture is something we all shape and we've been consistently recognized as a great place to work including being one of Fortune's 100 Best Companies to Work For year after year.



About Us



Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.



Compensation and Benefits



Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.


Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.



EEO and Accommodations



Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.


Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.