Role: Operations Lead




Location: Charlotte, NC



At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. We are seeking a high performing Operations Sr Specialist or Lead to join our Charlotte Office Operations Team. This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tech savvy, and have outstanding relationship building and interpersonal communication skills.


This position is a fully in-person role with the expectation that you are in the office Monday-Friday from approximately 8:30-5:00pm (with some flexibility to work remotely with exception). There may be periodic travel to our office in Raleigh.




What You'll Do



Office, Space, and Safety Management:


• Primary face behind Charlotte's front reception desk of a Slalom office; Offers a hospitable, warm, and contemporary client, candidate, and vendor experience


• Responsible for the day-to-day operations, organization, stocking, and cleanliness of Charlotte's office spaces


• Primary liaison with both the Raleigh and Charlotte's building management team (including the cleaning crew, parking vendor & security teams)


• Communicates with building management, internal employees, Slalom Spaces, and vendors regarding facility-related asks and issues


• Ensures safe and secure office space in compliance with laws and Slalom policy


• Supports office technology upgrades desk and furniture configurations etc.


• Triages Operations email inbox; receives and organizes mail and packages


• Inventories and orders office, gear, and kitchen supplies


• Schedules large meetings and secures conference rooms


• Facilitates employee badging, visitor access, and parking processes


• Supports virtual public signage on office television screens using Broadsign


• May serve as local office First Aid/AED/CPR certification liaison


• Maintains office budget


Team Administration & Experience:


• Responsible for executing our employee gifting program including tracking, gift selection, purchasing, communications, etc.


• Responsible for employee information reporting and tracking


• Helps support employee initiatives to elevate the employee experience and company culture, including Employee Resource Groups, team gatherings, and more


• Supports creation and distribution of market-wide communications related to the office


• Supports updating SharePoint intranet site and/or Social Media account(s)


• Supports special projects as needed for team


Event Support & Execution:


• Supports planning and execution of internal and external events including but not limited to set up/break down of events, collateral, venue sourcing, contracting, theme, registration, event website, communications, rooming lists, food & beverage, swag, AV, content, etc.


• Coordinates catering needs for employee events and client workshops, as needed.


• Orders supplies, awards, and prizes for events


Talent Acquisition/New Hire/Day One:


• Greets new hires on their first day


• Supports new hire/first day orientation logistics (i.e. scheduling, room set up, technology, catering, etc.)


• Leads facility tours for candidates and new hires


• Participates in global onboarding lead meetings


Executive Administration:


• Responsible for supporting the General Manager's calendaring needs



What You'll Bring



• Bachelor's degree or relevant experience required


• Minimum of 3+ years of administrative or office management experience


• Experience using Microsoft Office Suite, Outlook, Microsoft Teams


• Professional communicator with strong oral and written communication skills


• Proactive and critical thinker


• Strong project management, organizational, and prioritization skills


• Works with a sense of urgency without sacrificing quality or accuracy


• Excellent business and employee customer service skills


• Strong attention to detail


• Maintains an energetic and positive attitude. Always maintains professional composure


• Thrives in an autonomous, fast-paced environment


• Has the ability to transport themselves and/or supplies to event spaces/venues as needed



About Us



Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.



Compensation and Benefits



Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.


Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.



EEO and Accommodations



Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.


Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.