Job Description:

RESPONSIBILITIES:

Kforce has a client in Minneapolis, MN that is seeking a Technical Project Manager.

Responsibilities:

• Create new email/SMS communications (verbiage defined)


• Learn and setup event orchestration/journey tool


• Leading requirement/design calls with Business Lines, Legal, Compliance, Risk, and TOS dev team to understand scope of change and impacts


• Documenting the requirements and approvals in the respective stories in JIRA


• Translate requirements into design documents/user stories


• Ensuring TCPA compliance standards are followed and can be proven in the future


• Possibly participate in audit/compliance reviews (future)


• Ensure that the data is tracked and reportable

REQUIREMENTS:

• Must be a driver/self-motivated, be able to make decisions.


• Strong data/analytical mind and attention to detail


• SQL experience (SQL Manager is the tool I use)


• Experience Postman or other tools to execute APIs to investigate/research data (from Casandra - no SQL db)


• Well-developed verbal and written communication skills

Nice to have:

• Mortgage, insurance, government, or other heavily regulated areas


• MSP


• 'Above the glass' web experience


• Rules based/event orchestration software experience such as: Amazon PinPoint, Genesys Communication Manager, CSG KiteWheel/Xponent, or Drools


• Python experience

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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