DCI Donor Services is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at DCI Donor Services is to save lives through organ donation and tissue donation, and we want professionals on our team that will embrace this important work! We are looking for a Batch Record Supervisor that will assist the Director of Quality Assurance in the oversight and daily operations of the Batch Record Review team.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Tennessee Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Below are some of the key accountabilities/qualifications this position will hold:

1. Provides oversight of the daily operations for batch record review team to ensure product is released to meet orders and demand.

2. Oversees release of suitable tissue products into distribution. Identifies product that does not meet release requirements and initiates the discard or rework of product.

3. Assists with training and mentoring batch record reviewers in the release of final product.

4. Ensures compliance with internal procedures, FDA regulations and AATB standards.

5. Supports implementing and executing strategic initiatives identified by the Quality leadership team.

6. Assists QA with the initiation, investigation and closure of deviations, complaints, and other occurrence reports.

7. Identifies, creates, reviews, and revises all applicable standard operating procedures related to quality operations.

8. Works with Operations staff on trending errors to reduce the amount of errors and deviations.

9. Ensures clear communication with leadership and peers in both oral and written formats. Acts as a skilled negotiator to streamline processes and reduce workplace disruption. Escalates business matters in an appropriate manner.

10. Coordinates supply ordering and performs inventory management for supplies need for batch record.

11. Supports quality management during internal and external audits to ensure compliance with internal requirements, AATB standards and FDA regulations.

12. Acts as a role model for DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values, which are: selfless, hardworking, passionate, and dependable.

13. Performs other duties as assigned.

The ideal candidate will have:

• High school diploma required. Bachelor’s degree in related field preferred.

• Four years of tissue banking or related field, including team lead or employee supervision required experience required.

• CTBS, ASQ preferred.

• Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint, and Excel is required.

We offer a competitive compensation package including:

• The starting wage for this position begins at 18.00 per hour.

• Up to 176 hours of PTO your first year

• Up to 72 hours of Sick Time your first year

• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage

• 403(b) plan with matching contribution

• Company provided term life, AD&D, and long-term disability insurance

• Wellness Program

• Supplemental insurance benefits such as accident coverage and short-term disability

• Discounts on home/auto/renter/pet insurance

• Cell phone discounts through Verizon

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

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