The Patient Care Assistant II provides patient care and performs unit activities under the direction of the Registered Professional Nurse. These include, but are not limited to, direct patient care activities such as taking vital signs and assisting patients with the basic activities of daily living, as well as non-clinical activities such as acting as a receptionist, coordinating equipment, providing transportation activities, and performing tasks specific to the department assigned.
The Patient Care Assistant II interacts with patients, families, nursing, and a variety of interdisciplinary personnel and possesses strong interpersonal and communication skills. The PCA II staff collaborate among themselves to ensure safe patient care and smooth unit operations. Essential Functions:
Demonstrates NWH CAREfirst standards of behavior while working toward accomplishing the hospital goals: acknowledges customer, introduces self, explains situation, and answers questions in a warm and welcoming manner
Prepares patient rooms for admission
Orients the patient and family to the unit/room upon admission
Keeps the patient and family informed of scheduled routines and activities
Ensures patient safety and promotes comfort
Assists patients with activities of daily living such as hygiene, elimination needs, ambulation, and nourishment; performs these activities for patients who are unable to care for themselves
Takes vital signs; performs blood sugar testing; measures patient's height and weight; records intake, output and amount eaten. Reports significant changes to the Registered Nurse
Documents patient data in the medical record in a timely manner - dates and times all entries
Ensures a safe environment for staff and specific populations served
Maintains appropriate situational safety standards, such as personal protective equipment and proper body mechanics during patient care activities
Maintains annual job requirements/competencies such as mandatory education, CPR, and employee health requirements
Performs duties as assigned under the direction of the RN
Receives and reports patient information to the RN
Contributes to the plan of care through communication with the Registered Nurse
Observes and reports changes in patients' condition to RN
Runs errands as directed
Uses the Premise System to request transport for the purpose of picking up supplies and equipment
Transports patients via stretcher, wheelchair, bed, isolette, crib, or escorts to various areas within the Hospital
Transports equipment, supplies, patient belongings, pharmaceuticals and specimens to and from other departments, as requested
Ensures the CAREfirst standards of service excellence are consistently used to enhance the overall patient experience
Provides 1:1 patient observation as assigned
Maintains environment, supplies and equipment
Orders supplies and equipment as directed by the manager or charge nurse
Provides effective hand off to relieving Patient Care Assistant and reports off to assigned nurse prior to break and at end of assigned shift
Performs phlebotomy procedures as assigned
Greets, directs, and assists all persons arriving on the unit; answers phone; and receives and relays messages accurately and in a timely fashion
Maintains a clean and safe working environment assuring a positive first impression of the area
Demonstrates competence in all software systems in use on the assigned unit
Acts as a liaison between the unit and other departments
Orders supplies and equipment; maintains designated par levels of supplies
Performs clerical duties related to admission, discharge, and transfer of patients, as assigned
Qualifications
Job Knowledge and Skills:
CPR training required
Phlebotomy training and experience preferred
Must be able to speak and understand written and oral English communication
Education:
High school graduate or equivalent
Experience:
Six months of experience as a Nursing Assistant, or is a Nursing student currently enrolled in a formal program who has successfully completed at least one clinical rotation, or is currently enrolled in and successfully completes the NWH Patient Care Assistant Training Program.
EEO Statement
Newton-Wellesley Hospital will provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender age, national origin, disability, marital status, genetic information, veteran or active military status, gender identity or expression, or sexual orientation.
