The Patient Access Representative is responsible for:
1. Coordinating and performing all duties to ensure that the MVH registration system is up to date with correct patient information. This includes utilizing all available tools to verify, enter, and confirm all insurance information.
2. Additionally, the Patient Access Representative is cross-trained to cover the switchboard/ER Greeter and mail room functions.
All of these functions must be carried out in a professional and courteous manner that is consistent with the guidelines developed for this position. In all cases, meeting the needs of our patients will be the number one priority of this position.



Qualifications

EDUCATION REQUIREMENTS:
High school Diploma or equivalent
Must be able to read, write, and speak fluent English


EXPERIENCE:
We are looking for a friendly and outgoing candidate who has exceptional customer service skills.
Experience and phone manner
Must be organized and possess the ability to multitask in a face paced environment.
Strong computer skills/knowledge
Hospital registration and EPIC experience beneficial.



EEO Statement

Martha's Vineyard Hospital and Windemere Nursing & Rehabilitation Center are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.