Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Assistant Parts Manager is responsible for the safe, efficient, and profitable operation of the Parts Department and is responsible for conducting business in a manner in a manner that reflects the company’s vision of working as “One Professional Team.”
Pay Rate: $61,509.82 - $81,934.47 Annually Pay rate is dependent upon education & experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
In conjunction with Branch manager, develop and manage department budget
Implement and adhere the company safety culture and policy in current and new employees
Maintain parts department expense accounts and audits, following correct procedures for expense accounts
Evaluate and plan facilities needs for required equipment, recommend changes to branch manager
Manage new, exchange and reman parts inventory for accuracy, and provides necessary reports
Ensures that exchange and core returns parts business meets or exceeds CAT’s standards and dealership goals
Maintains and executes CPS / 6S methodology in the parts and warehouse areas
Works closely with manager in policy matters as pertains to the parts operations
Ensures the best freight accommodations for customers in alignment with company objectives
Development of personnel to maintain or achieve customer loyalty
Establishes and maintains close relationships with field and office personnel of Caterpillar Inc.
Establishes and maintains close relationships with service department supervisors and parts supervisors in other stores
Supports Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information
Manages customer communications, and resolving customer complaints and concerns
Assists customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts
Other duties as assigned by manager
Supervisory Responsibilities:
Direct reports: Warehouse Manager, Parts Coordinator, Shop Parts Counter, Senior Counter, Parts Counter Sales, Lead Parts, Parts Clerk, Driver, Journey Distribution, Technical Communicator – Parts, & CAT Care Coordinator
Monitor the Parts department’s productivity, performance and facilitating opportunities for increasing productivity and efficiency
Manage daily operations and staff, ensuring projects are completed and customer needs are met
Conducts hiring for the parts division and provides proper training for individuals
Assess, improve, and schedule training for all employees to ensure success of employee safety, skill set, and product knowledge
Ensures that all personnel are current in their safety training, and that all employees are following defined safety procedures to develop the safest workplace possible
Assist the Branch Manager with employment actions, including discipline and termination of employees in accordance with company policies
Manages employee schedules, ensuring weekend, holiday, and emergency work schedules are adjusted to meet customer needs
Provides performance feedback, conducts annual performance reviews, and makes recommendations on status and/or salary adjustments
Required Education and Experience:
High School Diploma or GED
College coursework in Business or related field or equivalent combination of education and experience
2+ years in a warehouse position
2+ years supervisory/management experience
5+ years administrative/clerical experience
5+ years customer service experience
3-5 years sales experience
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Heavy work that includes lifting and/or moving objects up to 94 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Intermediate knowledge of Microsoft PowerPoint
Intermediate knowledge of DBS
Advanced knowledge of Microsoft Outlook and Excel
Work Environment:
Noise: Moderate
Indoors and Outdoors
Travel Requirements:
1- 25%
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
#WMISC
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
