Applies cash receipts to customer accounts. Monitor and contact assigned customer accounts to discuss open receivable items. Deduction process analysis.
REPRESENTATIVE RESPONSIBILITIES:
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary.
Researches, identifies and resolves any billing problems by contacting the customer, customer service, or other appropriate departments to determine the source of the problem.
Prepares accurate monthly billing adjustments based upon account information.
Applies cash receipts to customer accounts.
Generates and reviews various reports including daily and monthly cash receipts, ATB's, etc.
Deduction process analysis and subsequent system application.
Performs other job-related duties as assigned.
EXPERIENCE, EDUCATION, CERTIFICATION:
Required: Equivalent of high school diploma or G.E.D certification and 1 years experience in an accounting environment or equivalent job duties.
Preferred: Experience with confidential files, documents and other information.
The statements herein are intended to describe the general nature and level of work being performed by employee and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company.
* We do not provide application status due to overwhelming volume. If your skills meet our needs, we will contact you to move forward in the process.*
**EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.**
***If you have a disability and you need an accommodation to apply, please contact the Sr. Director of Talent and Development at 301-773-5500 ext. 2975***
