Operations Manager - Support Management at SCA Reilly Sweeping, Inc.

Posted in Management 8 days ago.

Type: Full-Time
Location: Toms River, New Jersey





Job Description:

Job Summary:

The Site Operations Manager manages local scheduling and real-time operations to facilitate and maximize use of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and site-specific financial goals/metrics. 

Location : 350 Faraday Ave, Jackson, NJ 08527 

Job Responsibilities: 

 


  • Oversee daily Operations activities corresponding to line(s) of business Services.

  • Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve this position's overall objectives.

  • Oversee daily activities of scheduling and dispatch of Sweeping and related Site Services, including calling customers as required.

  • Coordinate daily activities to maximize scheduling and real-time utilization of resources; analyze and recommend part-time, flexible, and full-time employee mix to deliver site services.

  • Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

  • Ensure proper on the job and safety training of personnel assigned.

  • Communicate areas of accountability and performance expected of personnel assigned 

  • Determine appropriate performance standards to review progress of personnel assigned.

  • Implement employee disciplinary measures seeking support and guidance from management and human resources, as required.

  • Develop individuals for future advancement.

  • Interface with general management to ensure smooth coordination of daily operations; providing input on local conditions and enacting contingency plans as needed Notify and escalate customer issues to management as warranted.

  • Escalate and direct operational activities when problems arise, conduct analysis of problems to provide input for future process improvements.

  • Review ongoing operational results to targets. Take corrective measures as needed.

  • Participate in daily, weekly, monthly, and annual planning processes as appropriate.

  • Maintain a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate to maximum employee morale, productivity, and efficiency/effectiveness.

  • Project a favorable image of the company to enhance public recognition and promote company services provided.

  • Support staffing process, working with Regional Recruiters to fill open positions for the site.

  • Develop and maintain proper staffing levels against site demand for services.

  • Maintain equipment/ asset management in accordance with company fleet management policies and guidelines.

  • Implement ongoing safety program in accordance with company safety programs and guidelines.

  • Recommends salary adjustments. transfers, promotions, and dismissals.

  • Perform other duties and responsibilities as assigned.

  • This job description is not intended to be an all-inclusive list of job duties. Other duties may be assigned as necessary or required by business needs.

Job Requirements:

 


  • 3+ years of relevant industry related experience

  • Technical Capacity, Problem Solving/Analysis, Customer/Client Focus, Decision Making, Project Management, Communication Proficiency, Teamwork Orientation.

  • Software skills for use of routing tools and proficiency in Microsoft Office, specifically Excel, required.

  • Operate computer and keyboard; able to use phone; sit for long periods; communicate using speech, hearing and vision skills.

  • Moderate lifting - no greater than 40 lbs.; moderate reaching, pushing, pulling, gripping and grasping Ability to stand/sit for a full shift in addition to walking, climbing stairs and bending as required, Valid Driver’s License, as applicable.

  • Military Friendly - Veterans and their Spouses encouraged to apply.

Excellent Benefits Including:

 


  • Full benefit package including Medical, Dental, Vision, and 401(k) 

  • Company paid life insurance 

  • Various voluntary benefits like – short-term/long-term disability, accident insurance, critical illness insurance, and additional life insurance 

  • Paid vacation time & holidays 

  • Competitive compensation 

  • Career advancement opportunity 

  • Weekly pay on Fridays if hourly status 

  • On Demand Pay (available through Ceridian: Dayforce) – Get paid as you earn! 





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