The Logistics Lead will report to the Logistics Director and will be responsible for successfully leading a team of dispatchers executing transactions of equipment moves, inbound and outbound freight movements as well as ensuring customer interactions are handled at the highest professional level. This position has oversight of coordination efforts for final goods deliveries between management, sales, customers, and plant operations in our fast-paced work environment.
Essential Functions
Manage the dispatch staff and coordinate activities to ensure smooth operation of the dispatch process and the efficient and effective movement of products
Supervise and set the schedules for the dispatch team
Communicate customer needs to employees, observe progress, and coordinate responses
Handle complaints, confer with others about challenges, evaluate service levels, and provide recommendations to and work with management to develop action plans to improve performance, profitability, and customer service
Monitor team efficiencies; and innovate, promote, and lead continuous improvement efforts
Evaluate and manage key performance Indicators and cost factors impacting operational effectiveness
Communicate with customers on a regular basis regarding transportation issues that impact them
Ensure compliance of organizational policies and applicable government laws or regulations
Organize and schedule resources required to accomplish activities, oversee routing modifications, and ensure equipment and staff are being utilized efficiently
Manage mobile storage and plant transport fleet maintenance and compliance
Diagnose, troubleshoot and resolve a wide range of software, hardware and network issues
Handle performance reviews, pay changes, employee feedback, grievances, or complaints; and provide employee training, motivation, and encouragement
Education Qualifications
High School or Equivalent
Experience Qualifications
8+ years experience in dispatching, truck driving or other related fields is preferred
Skills and Abilities
Excellent verbal and written communication skills
Customer Centric Service
Problem-solving and prioritization skills
Proficient computer skills Microsoft Office (Outlook, Word, Excel, PP)
Demonstrated behaviors of self-motivation and team orientation
Ability to lead a team to common goals and overall success
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, Managers)
Capable of multi-tasking, highly organized, with excellent time management skills
Basic math skills
Basic knowledge of FMSCA>DOT>Hours of Service (HOS)
Basic knowledge of Hazardous Material Regulations
Willingness to work shift work, overtime and on call shifts for after-hours and weekend support (Seasonal)
Will be required to successfully pass a physical and drug test
Must have reliable transportation to and from work
Excellent communication, organizational and time management skills.
Customer service oriented.
Working Conditions/Physical Demands
Ability to pass a drug test
About Meigs Transport
Meigs Transport is a member of the Asphalt Materials Inc. family of businesses. Our Asphalt Companies continually supply high quality products and services, allowing us to excel in pavement preservation techniques and construction services. We play critical roles in assisting federal, state, local and private authorities in building economical and reliable pavements while maintaining safety and environmental stewardship to the highest standards.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
