Candidates currently living within a commutable distance of Madison, WI are encouraged to apply
Responsibilities include, but are not limited to, the following:
Learns sample accession tasks including; opening, entering, tracking, labeling, and disposition of samples
Position will be introduced to food, dietary supplements, and micro samples for entry
Learns to coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate
Learn to communicate discrepancies to appropriate personnel and assist with problem solving
Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed
Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties
Assists group with analysis of CAIRs and CAPAs as assigned
Other supporting duties as assigned
The ideal candidate would possess:
Strong computer, scientific, and organizational skills
Excellent communication (oral and written) and attention to detail
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Basic minimum qualifications:
Customer service skills, including attention to detail, confidentiality and communication skills
Ability to identify and communicate client's service needs
A minimum of an Associate's degree (in related science is preferred). Experience may be substituted for education
Working knowledge of computers
Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc)
Overtime and weekend work as required
Job requires long periods of time sitting or standing at a computer
Must be able to lift approximately 35 lbs. for short periods of time
Requires training in handling potentially hazardous chemicals or materials due to potential exposure
Who we are:
Eurofins is the world leader in the food, bio/pharmaceutical product testing. It is also number one in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics, discovery pharmacology, and central laboratory services. With over $2 billion in annual revenues and 25,000 employees across 250 sites in 39 countries, Eurofins is a leading international group of laboratories providing an unparalleled range of testing and support services to the pharmaceutical, biopharmaceutical, food, environmental, and consumer products industries and to governments.
What we offer:
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.
To learn more about Eurofins, please explore our website www.eurofinsus.com
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
