A client of Innova Solutions is immediately hiring a Field Services Technician.
Position Type: Full time Contract, Temp to Perm.
Duration: 06-12 Months
Location: Fairbanks, Alaska (Remote)
As a Field Services Technician, will:
Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers' remote locations.
Work remotely in a scheduled and on-call capacity to various customer locations within your assigned area.
Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the customer needs and/or requests.
Read/understand/follow equipment drawings and task orders.
Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
Be proactive and prepared for assigned tasks prior to dispatching.
Work outside regularly scheduled hours (on-call) when/if needed to meet customer's needs.
Work with your supervisor (ASL) to ensure all client policies/procedures and program specific policies/procedures are followed.
Preferred Additional Skills:
Experience with working remotely with Network Operation Control Centers.
Experience with interfacing/communication directly with customers.
Excellent customer service skills.
Experience of working in a Telco central office environment.
Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators.
The ideal candidate will have:
Bachelor's Degree with a minimum of 2 years prior relevant experience or 2 years post-Secondary/ Associates Degree with a minimum of 4 years' experience including supervisory experience, in lieu of degree, 5 years working experience specific to the telecom field.
5+ years of experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
Good working knowledge of power testing (AC and DC). Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier's & fuse panels), backup power supplies (UPS's) and site grounding (single & multiple point).
Hands on Telecomm/wiring background.
Experience with logging into network equipment and circuit testing using a variety of different test equipment/laptop.
Bell Core Standards (Analog 4wire & 2 wire testing)
(Digital DSX1/T1 testing)
(Digital DSX3/T3 testing)
(Digital Serial RS232/RS530 testing)
(Carrier Ethernet RFC testing)
(IP interface testing)
Working knowledge and usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test sets.
Experience with Microsoft and the components of the MS Office Suite.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
Named One of America's Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. ยง 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
